My home internet is not working?

not able to browse anything.


  • Mike
    Mike Posts: 19,240
    Multiple users have reported the same problem
    Can you tell us your zone not in the detail
  • Dwarkanath
    Dwarkanath Posts: 9
    Its longueuil
  • Whizz
    Whizz Posts: 16,184
    Hello Dwarkanath,
    I apologize for the situation that you've encountered, I suggest you reach out to our support where you can have it checked and resolved.
    In the meantime, I suggest you have a look at the FAQ and follow the steps from there. Also, looking at your account, I could see that your modem is online from our end.
    Our contact methods can be found on the following FAQ, you need to be connected into your account and click on Help, which is on mid-right of your screen, then click on Contact Us, or simply click on the link I've provided.
    Keep in mind that the answer on Facebook messenger is not in real-time and a delay can be between your question and our answer, that is why I suggest you contact us by chat for a better resolution in realtime.
    Have a good one!
    Nicolae Bogdan
This discussion has been closed.