Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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My apartment # isn't an option?I live in a basement apartment (apt #2) of a house, but this apt is not recognised by the Fizz addr… -
Rebate $10 for internetI have logged into my Account and I saw I got $10 rebate for internet. My question if I subscribe t…
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Material necessary to move?Hello, I am moving in another region and transferring my internet connection there. What do have to…
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Mobile Application error on connexion : internHost does not existsWhen trying to login the Wifi Mobile Application, there's a server error. How can I resolve that?
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No internet verdun/ville emard area?No internet in my home this morning, I live at cote Saint Paul ( close to verdun) anyone?
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Can I have another new fizz routerI was wondering If my fizz router has a problem or broken, Can I ask fizz to send me a new one for …
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Moved internet service to new address but the plan is now canceled?I moved my Internet service on the 27 of April and since the last 2 days, I no longer have the Inte…
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why is my internet connection is crashing multiple (8 to 10)times in a day? it disconnects for 2-3 mwhy is my internet connection is crashing multiple (8 to 10)times in a day? it disconnects for 2-3 …
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Can I freeze my account for a month?Hey, I'll be moving out of my apartment at the end of May and will only be getting in a new apartme…
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payment and installation?internet plan = is it possible to pay manually by credit card every month, after the first billing …
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The reschedule function ?The reschedule function doesn't work, can I simply be called.There is a limit to not supporting. Ca…
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internet stopping and starting with videosMy internet at home is not working. It sticks and comes in and out when i watch videos. It is reall…
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Self installation for home internet - Covid19Hi everyone! I just started with Fizz home internet and placed my order. It was stated that because…
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i cant set up home internet. the website isnt working?im trying to sign up for home internet but it isnt working. please help
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My internet suddenly went down, what happened?I live in Pointe-claire. Everything worked fine until today.
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Why is my internet crashing around midnight ?Everyday, my internet starts crashing around midnight until 6 AM. What's up ?
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Modem resetting on it own?I installed my modem as intructed, with no issues, however, when I woke up the day after I had to r…
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How to cancel Account subscription?It's already my 3rd day with no internet connection. I think I deserve a refund. After 5 days of ex…
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Will technician run a new (second) cable if I already have television service with Videotron?I presently have Internet with Bell (Fibe) and television with Videotron (cable). When switching to…
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My computer says no internet connection, connected. What's happening?My computer says I am connected to the wifi but that there is no internet, when I troubleshooted th…
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Intenet stops working 1-3 times a day.The internets in my house (cabled and WiFi) keeps getting intterupted around twice a day. The only …
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Should I expect the technician NOT to come today or what?I just checked the community hub and realized that 3-4 other customers waited for the technician wh…
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I am not receiving what I pay forHello, Two days ago I changed my plan from 60 Mbps to 120 Mbps. My download speed is still under 60…
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DéménagementEt ce que je peut garder même modems quand je déménage le mois prochain
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Can the modem be used with my home wi-fi mesh ?Can the modem by only used as bridge to connect to my home wi-fi system (mesh), or are we forced to…
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