about moving Internet to a new address?

FrankQC
FrankQC Posts: 4 ✭✭
I am moving in June and I just input the date on which I plan to move and activate my service at the new address, but when I click save button, the web page showed an error message so that I could not go further. Please help me to check if the complete moving date and address have been saved in my account and an appointment has been scheduled. Another question is if the installation at the new address will be done by myself by just simple connecting a cable to the modem. Thanks.

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