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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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120Mbps plan only showing 10Mbps upload speed(instead of 20Mbps) when trying to upgrade?I currently have a 30Mbps plan which comes with 10Mbps upload speed. I am trying to upgrade to a 12… -
Installing/Delivery routerI've been going around in circle on your website for 10 minutes. I need a technician to deliver my …
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Installing/Delivering routerHi, The guy didn't come around to deliver the router, or if he did I did not hear him ring. Please …
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Second router?My router needs to be connected in the living room. There's a concrete wall in my kitchen which kee…
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why my internet stops working in the past three days?I havefollowed all tehsteps asked in the solution panel. I have evenreset my internet box, chneged …
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Wifi technician didn’t comeThe wifi technician was supposed to come between 7:30am and 12pm but he didn’t show up. Money was a…
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home internet speed ?I bought home internet speed of 60mbps (download) but am getting something between 18mbps to 40 mbp…
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Made an appointment 12-5pm today no newsHello i made an appointment last week for today 12-5pm Routhier installation no news
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Unavailable internetI have signed newly with fizz and I received the modem. I connect the modem to my building plug and…
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What does the technician need to do for a first time installation?This is my first installation. Does the technician need to drill a hole for a cable? And once the m…
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Not able to connect to 192.168.0.1 ?I recently started with Fizz and after initial set-up have a hard time connecting to modem default…
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House number ?My appartment has a letter to it and the when you enter the appartment number you cant add that let…
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I never had service and my credit card was charged. Please reverseI canceled my installation but I was already charged on my credit card. Are you going to reverse t…
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When will my $35 reward show up? When my plan is activated?Just subscribed to fizz. Booked my appointment to receive my modem/router. I applied a refer a frie…
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Does Fizz Internet service Vanier?I am moving from Orleans to Vanier and am currently signed up with Fizz for mobile service. I tried…
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Chromecast doesn't work when I disable band steering?Hello everyone, I hope you are well! So I recently disabled band steering on the Fizz app to split …
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Fizz app can't connect to modemOn top of kudos points not showing up and unavailable chat support who can't fix it when they are a…
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Just Internet to my Phone!?I need just internet for my phone! Max 1G for trafic! You can give me this service? If yes, how muc…
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Can I use the internet without Wi-fi ?I want to use only the cable feature. Is it possible ? -
I have a landline number with Text, if i buy the modem with fizz can i still keep the same number ?I have a plan that is wifi and landline number all included with tnext, if i buy the modem can i ju…
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No internet??I have no internet connection!
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Is there a way for me to control bandwidth allocation between devices - home internet?I recently got roomates and they are hogging the internet a lot, which makes everything go very slo…
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Where do i find my WIFI password?Where do i find my WIFI password?
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Cable from street fallingHello. The internet cable coming from outside of the house from the general line is falling, who ca…
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Is it possible my modem do not work anymore ?i think i need a technicien ive try anythingMy modem dont light and now for two day i switch the câble twice by new one To see if it fix the pr…
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