House number ?

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abderrahmane T. #21420
abderrahmane T. #21420 Posts: 1 ✭✭
in Internet
My appartment has a letter to it and the when you enter the appartment number you cant add that letter. So I cant have internet att home can you guys add and option where you can add a letter please.

Answers

  • Mike
    Mike Posts: 20,723 ✭✭
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    If you are not able to insert your adresse you must contact the support

    - Go to this page https://fizz.ca/en/faq/what-can-i-do-if-fizz-home-internet-is-not-available-at-my-service-address, if you are not connect login
    - The business hours: every day from 8 a.m. to 9 p.m. (EST).
    - Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    .
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
  • Qulbut
    Qulbut Posts: 3,422 ✭✭
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    This how to contact Fizz and make them the suggestion
    https://fizz.ca/en/contact-us
  • MichelP
    MichelP Posts: 8,733 ✭✭
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    Please,
    Follow the good advice of Mike.
  • Fizzy
    Fizzy Posts: 10,896 ✭✭
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    Hi Abderrahmane,

    Don't let this apartment issue discourage you from subscribing to Fizz Internet. As mentioned, go ahead and contact Fizz support. They will get it done right for you!

    Also if you are new to Fizz, don't forget to signup with a referral code. Both parties will get $35 credit once you have paid your second bill. You can choose any one of available referral codes here: https://community.fizz.ca/questions/2198337-place-referral-codes
    When you select your plan, the referral code has to be entered on the page where you'll see the plan amount with the taxes.
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