Not able to connect to 192.168.0.1 ?

Mico

I recently started with Fizz and after initial set-up have a hard time connecting to modem default address 192.168.0.1 as connection constantly times - out . And I need it badly to manage Wi-Fi On/Off mode.
Right now Wi-Fi and residential functions are turned off , modem is in the bridge mode. I do nor believe this should be the problem but need to resolve this problem ASAP. BTW what is 192.168.100.1 address for?

Mike

Usually the bridge mode is used if you have a router connected to the modem

You should disable the bridge mode, enable the wifi and disable the band steering and the ATF

Qulbut

You need to contact the support
CHAT
Go to this page https://fizz.ca/en/contact-us, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
P
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

M T. #12340

If you're in bridge mode then you should connect using 192.168.100.1.