What does the technician need to do for a first time installation?

This is my first installation. Does the technician need to drill a hole for a cable? And once the modem is installed can it be moved to another room if I change my mind?


  • Whizz
    Whizz Posts: 16,209
    Hello Valerie,
    I have checked your account and I can see that your installation was completed and your services are active.
    I apologize that none answered to your questions while you've posted it on the community.
    Yes, the technician will do all the necessary if needed and of course, the modem can be moved as long as you have the cable and the coaxial outlet in another room.
    This information and a few more others can be found on the FAQ https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
    Nicolae Bogdan
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