Unavailable internet

Molly G. #21511

I have signed newly with fizz and I received the modem. I connect the modem to my building plug and everything seems working. When I connect through wireless to my phone. It's show me that internet may be unavailable and no internet connection?

Mike

Can you tell us the status of the leds

You can always contact the support

- Go to this page https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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