Unavailable internet

Molly G. #21511
Molly G. #21511 Posts: 1 ✭✭
I have signed newly with fizz and I received the modem. I connect the modem to my building plug and everything seems working. When I connect through wireless to my phone. It's show me that internet may be unavailable and no internet connection?

Answers

  • Mike
    Mike Posts: 20,643 ✭✭
    Can you tell us the status of the leds

    You can always contact the support

    - Go to this page https://fizz.ca/en/faq/my-wi-fi-network-cutting-how-do-i-fix-it if you are not connect login
    - The business hours: every day from 8 a.m. to 9 p.m. (EST).
    - Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    .
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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