I want to set up home internet but why can't I find my address on the website?

MorjaniMA
MorjaniMA Posts: 3 ✭✭
in Internet
The previous tenant of this apartment had fizz home internet and it's still active till the end of the month, is that why I can't find the address?

Answers

  • Mike
    Mike Posts: 21,698 ✭✭
    Try with the postal code, however, you will not be able to have it
    You need to wait the the previous tenant close the contract with fizz
  • Whizz
    Whizz Posts: 23,506 admin
    Hello Mohamed,
    In this situation, normally after he will cancels the plan you will be able to subscribe at the same address. Only one active internet plan is allowed per address. Here you can find more information regarding subscribing to the internet: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
    If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
    Have a great day!
    Adelina
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