I want to set up home internet but why can't I find my address on the website?

MorjaniMA

The previous tenant of this apartment had fizz home internet and it's still active till the end of the month, is that why I can't find the address?

Mike

Try with the postal code, however, you will not be able to have it
You need to wait the the previous tenant close the contract with fizz

Whizz

Hello Mohamed,
In this situation, normally after he will cancels the plan you will be able to subscribe at the same address. Only one active internet plan is allowed per address. Here you can find more information regarding subscribing to the internet: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
If you need anything else, we are available between 8 am and 9 pm everyday or any time at https://fizz.ca/en/contact-us
Have a great day!
Adelina