Jacques_Assert — Fizz Community Hub

Discussions

VOLTE working, but Conditional Call Forwarding not working, on non-whitelist phone.

Answered Closed 58 views 5 comments 0 points Most recent by FizzyFizz JQMPM April 17My Mobile
Non-whitelist phone working, but 4G tower coverage is poor

Answered Closed 78 views 5 comments 0 points Most recent by Whizz April 3My Mobile
Conditional call forwarding not working with VoLTE SIM & VoLTE enabled phone

Answered ✓ Closed 169 views 2 comments 0 points Most recent by Whizz October 2023My Mobile
How do you restore the previous perk gifting functionality?

Answered ✓ Closed 70 views 2 comments 0 points Most recent by Whizz September 2023About my account
How do you restore the previous perk gifting functionality?

Answered Closed 44 views 3 comments 0 points Most recent by Whizz September 2023About my account
15 GB perk showed as 32 days remaining and then disappeared.

Answered ✓ Closed 167 views 9 comments 2 points Most recent by Whizz January 2023About my account
Problems submitting additional information for a ticket

Answered ✓ Closed 29 views 1 comment 0 points Most recent by Whizz August 2022About my account
Require follow-up with Whizz who flagged a forum post

Answered ✓ Closed 34 views 8 comments 0 points Most recent by Jacques_Assert July 2022Break Room
SIM reports the incorrect phone number (but phone works)

Answered ✓ Closed 36 views 1 comment 0 points Most recent by Whizz July 2022My Mobile
Changed phone, but old one still shows in Fizz portal (now with new user's number)

Answered ✓ Closed 15 views 1 comment 0 points Most recent by Whizz July 2022My Mobile
Failed (illegal) attempt to port out mobile number appears to break Fizz backend.

Answered ✓ Closed 43 views 1 comment 0 points Most recent by Whizz July 2022My Mobile
Impossible to reach CHAT

Answered ✓ Closed 164 views 1 comment 0 points Most recent by Whizz July 2022About my account
Unable to gift 2GB mobile data perk. Trying to help a friend (referral code 22K5S)

Answered Closed 43 views 7 comments 0 points Most recent by Jacques_Assert July 2022Data Gifting
Unable to use 5x1GB perks if gifted.

Answered ✓ Closed 55 views 3 comments 0 points Most recent by Whizz April 2022My Mobile
$100 phone perk offer limitations

Answered 550 views 4 comments 0 points Most recent by Jacques_Assert November 2021My Mobile
Error 38 attempting to send an SMS

Answered ✓ Closed 186 views 5 comments 0 points Most recent by Jacques_Assert November 2021My Mobile
Did anyone with a mobile plan receive the recent 2GB mobile data perk

Answered Closed 33 views 9 comments 1 point Most recent by Axel Q. October 2021About my account
Points accumulation appears to stop as long as referral bonuses exist.

Answered ✓ Closed 18 views 3 comments 0 points Most recent by BUDDYMAN October 2021About my account
How to activate BIXI account if not a BIXI member

Answered ✓ Closed 106 views 5 comments 0 points Most recent by Jacques_Assert July 2021About my account
Bridged modem only issues public IP to specific router.

Answered ✓ Closed 236 views 1 comment 1 point Most recent by Ihssan June 2021Internet
What is typical delay when increasing Internet plan speed?

Answered ✓ Closed 53 views 4 comments 0 points Most recent by Idefizz May 2021About my account
Solution hub appears to be inactive

Answered ✓ Closed 63 views 2 comments 0 points Most recent by Jacques_Assert May 2021About my account
Technical: subnet mask limitation on new firmware?

Answered ✓ Closed 314 views 4 comments 1 point Most recent by Jacques_Assert May 2021Internet
Unable to edit profile username

Answered ✓ Closed 11 views 3 comments 0 points Most recent by Idefizz May 2021About my account
UX Design: Plan migration rules

Answered ✓ Closed 50 views 3 comments 0 points Most recent by Idefizz May 2021My Mobile
Technical: Bufferbloat bad, but better. Still far worse than bridge mode.

Answered ✓ Closed 518 views 3 comments 0 points Most recent by Jacques_Assert May 2021Internet
Does reducing data plan to zero affect accumulated rollovers?

Answered ✓ Closed 70 views 4 comments 0 points Most recent by DinoS May 2021My Mobile
Do data upgrades still work on mobile plan with zero monthly data?

Answered ✓ Closed 230 views 13 comments 0 points Most recent by Ali S. #829 May 2021My Mobile
Promotion clarification: 5GB of mobile data offered to all or only new customers?

Answered ✓ Closed 383 views 7 comments 0 points Most recent by StefanM May 2021My Mobile
Technical: Is there a way to restrict GUEST access to 2.4GHz?

Answered ✓ Closed 139 views 4 comments 0 points Most recent by Rowan May 2021Internet

More Discussions