Jacques_Assert

VOLTE working, but Conditional Call Forwarding not working, on non-whitelist phone.

Answered Closed 117 views 5 comments 0 points Most recent by FizzyFizz JQMPM April 17My Mobile

Non-whitelist phone working, but 4G tower coverage is poor

Answered Closed 118 views 5 comments 0 points Most recent by Whizz April 3My Mobile

Conditional call forwarding not working with VoLTE SIM & VoLTE enabled phone

Answered ✓ Closed 277 views 2 comments 1 point Most recent by Whizz October 2023My Mobile

How do you restore the previous perk gifting functionality?

Answered ✓ Closed 86 views 2 comments 0 points Most recent by Whizz September 2023Your Fizz Account

How do you restore the previous perk gifting functionality?

Answered Closed 48 views 3 comments 0 points Most recent by Whizz September 2023Your Fizz Account

15 GB perk showed as 32 days remaining and then disappeared.

Answered ✓ Closed 168 views 9 comments 2 points Most recent by Whizz January 2023Your Fizz Account

Problems submitting additional information for a ticket

Answered ✓ Closed 39 views 1 comment 0 points Most recent by Whizz August 2022Your Fizz Account

Require follow-up with Whizz who flagged a forum post

Answered ✓ Closed 33 views 8 comments 0 points Most recent by Jacques_Assert July 2022Break Room

SIM reports the incorrect phone number (but phone works)

Answered ✓ Closed 54 views 1 comment 0 points Most recent by Whizz July 2022My Mobile

Changed phone, but old one still shows in Fizz portal (now with new user's number)

Answered ✓ Closed 28 views 1 comment 0 points Most recent by Whizz July 2022My Mobile

Failed (illegal) attempt to port out mobile number appears to break Fizz backend.

Answered ✓ Closed 74 views 1 comment 0 points Most recent by Whizz July 2022My Mobile

Impossible to reach CHAT

Answered ✓ Closed 165 views 1 comment 0 points Most recent by Whizz July 2022Your Fizz Account

Unable to gift 2GB mobile data perk. Trying to help a friend (referral code 22K5S)

Answered Closed 50 views 7 comments 0 points Most recent by Jacques_Assert July 2022Data Gifting

Unable to use 5x1GB perks if gifted.

Answered ✓ Closed 51 views 3 comments 0 points Most recent by Whizz April 2022My Mobile

$100 phone perk offer limitations

Answered 562 views 4 comments 0 points Most recent by Jacques_Assert November 2021My Mobile

Error 38 attempting to send an SMS

Answered ✓ Closed 182 views 5 comments 0 points Most recent by Jacques_Assert November 2021My Mobile

Did anyone with a mobile plan receive the recent 2GB mobile data perk

Answered Closed 34 views 9 comments 1 point Most recent by Axel Q. October 2021Your Fizz Account

Points accumulation appears to stop as long as referral bonuses exist.

Answered ✓ Closed 15 views 3 comments 0 points Most recent by BUDDYMAN October 2021Your Fizz Account

How to activate BIXI account if not a BIXI member

Answered ✓ Closed 142 views 5 comments 0 points Most recent by Jacques_Assert July 2021Your Fizz Account

Bridged modem only issues public IP to specific router.

Answered ✓ Closed 245 views 1 comment 1 point Most recent by Ihssan June 2021Internet

What is typical delay when increasing Internet plan speed?

Answered ✓ Closed 53 views 4 comments 0 points Most recent by Idefizz May 2021Your Fizz Account

Solution hub appears to be inactive

Answered ✓ Closed 63 views 2 comments 0 points Most recent by Jacques_Assert May 2021Your Fizz Account

Technical: subnet mask limitation on new firmware?

Answered ✓ Closed 334 views 4 comments 1 point Most recent by Jacques_Assert May 2021Internet

Unable to edit profile username

Answered ✓ Closed 15 views 3 comments 0 points Most recent by Idefizz May 2021Your Fizz Account

UX Design: Plan migration rules

Answered ✓ Closed 57 views 3 comments 0 points Most recent by Idefizz May 2021My Mobile

Technical: Bufferbloat bad, but better. Still far worse than bridge mode.

Answered ✓ Closed 562 views 3 comments 0 points Most recent by Jacques_Assert May 2021Internet

Does reducing data plan to zero affect accumulated rollovers?

Answered ✓ Closed 83 views 4 comments 0 points Most recent by DinoS May 2021My Mobile

Do data upgrades still work on mobile plan with zero monthly data?

Answered ✓ Closed 343 views 13 comments 0 points Most recent by Ali S. #829 May 2021My Mobile

Promotion clarification: 5GB of mobile data offered to all or only new customers?

Answered ✓ Closed 385 views 7 comments 0 points Most recent by StefanM May 2021My Mobile

Technical: Is there a way to restrict GUEST access to 2.4GHz?

Answered ✓ Closed 150 views 4 comments 0 points Most recent by Rowan May 2021Internet

Jacques_Assert ✭✭

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