Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Question about rewards removal- before or after the billing?So I got 2$ off as a bonus this month, but only have one slot. I had 1$ off in my existing slot, an… -
How long did it take you to reach level 3 ?Level 3 at 4500 points is significant because it unlocks the second upgrade slot. It is also attain… -
Deadline for adding upgrades?What is the deadline for adding an upgrade for it to take effect on the next billing cycle?
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Welcome to level 0. Disappearing level and points?Does anyone else see this glitch in their account? I'm new to Fizz, but not that new! …
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switched from Rogers to Fizz ?went from rogers to fizz ... and so far no regret . speeds or about the same and call quality is g…
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What does BB_REJECTED_ORDER_PARENT signify in the Account communication preferences settings in My PWhen viewing `Account communication preferences` under `Settings` in `My Profile`, the 3rd toggle s…
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I'm finally able to see my data usage but not in Firefox, why?I week ago I requested to Fizz to check my account due to the inability of checking my data usage. … -
Frozen account?It is unacceptable that I my account have been frozen for 5 days , while there are 2 credit card on…
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Can I return my unused Fizz SIM card?I no longer wish to join Fizz; can i return my unused SIM card and get a refund?
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Strange email from Fizz support?Just got an email from no-reply@support.fizz.ca ------------------ Hi, I have received your reques…
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no outcall , what can i do ?Due to no credit card update my account was canceled last night . I made the update this morning an… -
Suggestion for Chat Bubble.There are lots of people complain it is difficult to active the chat bubble. Why not just show up t… -
Help Make a payment again?Hello, there was a lack of money on my account, so the money was not debited yesterday, but I have …
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My referral bonus was 35$, my plan is less than 35$ a month but it shows I don't have a remainder ofHi So I got 2 x 35$ referral bonus cash for 2 consecutive months. I'm wondering if they made (yet a…
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Fizz network down?Hi, Is there a reason why my fizz network is not working? I have the Canada-wide plan with unlimit…
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I paid twice, how to refund the part of overpayment？Activation number, because of your network, I paid twice, how to refund the part of overpayment？
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No customer services???There is no way to get help when needed ?
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Will my phone work in Las Vegas? How much is the cost for using it? I need for 4 days?Will my phone work in Las Vegas? How much is the cost for using it? I need for 4 days? And how to a…
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I can’t make any calls on my phone,why?I can’t make any calls on my phone, why?
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I'm cancellingI'm porting out my.number tonight but I got charged already when my billing cycle starts tomorrow. …
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Supreme Geek?Anyone knows what it does or what is the use of being the Supreme Geek of the day or week or month … -
My payment method doesn’t work?They refuse my payment method and all my information are right
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I need two sim cards for one phone number?I need two sim cards for one phone number to use one for calls by old cellphone and the other sim c…
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Edit profile?Hi, any1 else not able to find their "Edit profile" button? It was supposed to appear som… -
How can refund the payment?I already requested a Fizz SIM card 15 days before, but I did not receive it. How can refund the pa…
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