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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Comment je fait?Jai fait un erreur jai envoyer 55$ au. Porte feuille et comment je fait pour le recuperer ou payer … -
the change i made did not workhi i changed my coverage plan from quebec to canada and usa and on the next billing cycle they ch…
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Official Customer Service Survey - Do you want to give feedback on your experience?Fizz has been sending out a customer service satisfaction survey to some users on Facebook Messager… -
Upgrade valid for 90 days?Since this question was not properly addressed in the previous thread (answers were entirely specul…
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Would like to pay my bill earlyInterested in paying several days early!Answered ✓ Closed Lee M. #2725 65 views 8 comments 4 points Most recent by Pierre-Alexandre B. #2743
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[Rewards] What are the rewards and how to get them?Hello Fizz! I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes fo… -
Level 1 to Level 0? - Yet another bug!Apparently, level 0 is better than level 1?! I am going to assume this is related to the current s…
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how do i change 1 number to a different telephone plan?i have 2 numbers on 1 account how do i change 1 number to a different telephone plan
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How do i know the date of the payment?I wamt to know when is my payment is going to pass
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Fizz saying I did not pay them?I received an email from fizz telling me the payment did not work. However, I did not change my cre…
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Account blocked when your have Fizz home internet and Fizz cell phone ?With so many accounts being blocked recently due to Fizz payment system bug, I'm wondering how a su…
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Bug on websiteHey Fizz team, you got a bug on the Fizz community page, it appears that the connection is not secu… -
Reference number ?I don't have a reference number ! Why ? -
Website bug - usage linkJust wanted to report a website bug, where clicking on usage for one line brings you to a different… -
Why my billing address is not working?I try to enter my billing address and it's not working. I checked everything but nothing works. I c…
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Billing issues!! Charged the wrong amount for my monthly plan? Twice?My next billing cycle started today on Feb. 13th so I decided yesterday to modify my plan and incre…
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Payment did not work. Actualised it. Now what?I forgot to put money in my bank account pour that payment. Now the money is in. Deleted my payment… -
Où trouver la facture détaillée avec la liste des appels effectués durant le mois?Jusqu'ici, je n'ai trouvé que le montant mensuel global, sans les détails d'utilisation, dans la se…
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IMEI numberIt’s not accepting my IMEI number and I checked it three times
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Update payment information errorJ'essai de mettre à jour ma nouvelle carte de crédit,mais sa dit toujours error avec l'adresse de f…
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Unsubscribed, but my data still works ?I unsubscribed my plan (because I want to get a new number by transferring an existing number from …
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How many time does it take to restore my account after a suspension for a late payment?After a suspension cause by a late payment, how many time does it take to restore my account?
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Why there's no " make a payment " button on your website ?my phone is not working because a payment didnt get through..now i need to pay but there's no where…
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Please do plan change carefully because "next" equal to CONFIRM. WHY Fizz did such a nonsense changeFizz just did other change. When you go to my plans --> Manage ---> Adjust Plan. Please do pl… -
Anyone received the level 6 reward yet?Anyone actually received the level 6 reward yet. It is supposed to be free long distance to country… -
Where in my plans can I see if they are limited to Qc, Canada or USA?I don't remember if my plan is limited to Quebec or includes Canada & US. I can't find in my pr…
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how do I access the chat???I have disabled ad block... I do not see the chat bubble... How do I get to it?
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sms add-on not working?hi i'm not sure if anyone had this issue yet. i don't have unlimited sms on my plan, so i bought an…
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Out of areaPlan coverage canada makes it so my phone is not working at home in québec, montréal... Québec is …
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Find friend app iphone not working?Is it suppose to work the find friend app or not? Try it to follower or been a follower and it’s no…
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