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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Paiement en retard, que faire ?Comment effectuer un paiement en retard ? Je n'avais pas d'argent sur ma carte bancaire donc le pai…
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Will clicking unsubscribe on one number close the whole account?I tried to unsubscribe from one of the number on my account but then received an email saying that …
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Transaction history not appearing?Whenever I go to my transaction history, i'm able to access most of the transaction except 1. I hav…
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Changed credit card information, wife did the same she got her line but not meChanged my Credit card information to make payment on my account....my wife did the same thing and …
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No Customer Service coupled with no Manual PaymentsI am in a bind, with my account seemingly suspended, and no chat bubble available to resolve the is…
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New SIM Data working but phone is not, what is the next step?I got a new sim and a new number 438 4xxxxxx9 data is working fine but can not make or receive call…
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Introductory pricing deadline moved?Looks like the date of December 19 has been removed from Fizz's website.
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Beta tester introductory price?Any one on Beta pricing reaching the end of their 3rd month? Wondering if anyone got an email with…
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until when can I make changes to my plan?My billing cycle ends on Dec 23, if I update my plan now and it takes effect on the 24th, do I stil…
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How much points after billing period?Hello Fizz members, I was wondering on how much Fizz points we receive after our billing cycle with…
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Why can't I pay online ?When I enter my card info to activate my simcard and buy my plan for the month, the websites says i…
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Utiliser le code de reference : après l'activationJ'ai acheté un plan de telephone avec fizz, pour ma mère, depuis un mois : (4*********). Je viens …
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Can I get a paper receipt on mail?Hello? I used 3 moblies & internet of Fizz. I want to get the receipt of paper on mail. If it …
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How to you raise the apprantice rank?I'm not talking about the Fizz.ca level but the apprantice rank that is 1/5 Thanks
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Email says sim Delivered - But nothing has been deliveredNew user here. Ordered my first Fizz sim on Monday,received a email notification on Tuesday aftern…
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Why can't I add a second credit card?I am getting an error that is preventing me from adding a second credit card as payment option. Wh…
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I Cannot Give Kudos/Likes To CommentsHello, since yesterday I was not able to give kudos to anyone for some apparent reason. Is it due t…
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how to re-activate mobile plan?For some reason automatic payment wasn't successful and the service had to be suspended. I updated …
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I updated my credit card and now my plan wont work?My credit card was cancelled due to fraud. I attempted to switch it several times on Friday and it …
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how to change the username in community hub?I want to keep my name private in the community. Is it possible to change the username?
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Le lien pour envoyer une nouvelle demande de transfert de numéro de téléphone ne fonctionne pas.Le lien pour envoyer une nouvelle demande de transfert de numéro de téléphone ne fonctionne pas.
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Changed my plan but it renewed to the old plan. What to do?Hey! I decided to lower the amount of data on my plan on December 22nd for a renewal on January 2nd…
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got changed for canceled plani stopped my plan, and still got charged, they de activated my account but still got changed for it…
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Why data does not work?Hi there, I activated my sim card several hours ago, but its data is not active and hasn’t worked p…
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Ma carte de credit est refuséeJe veux rajouter un ad-on de donné, mais ma carte de crédit prè-payer est refusé.
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I would like to have a Unicorn as a possible choice for avatar. Is it possible?Or Chat bubble... I'm not picky...
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je ne peux pas payer mon abonnement parce que mon adresse de facturation est invalide ??quand jessaies de payer mon abonnement on me dit que ladresse de facturation est invalide et jai to…
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Fizz system has failed to process the payment and froze the line. Is it a temporary problem?This morning I've a got three emails from Fizz (all at the same time). Fizz payment system failed t…
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Use another credit card to activate de CHIPI purchased the SIM card with one credit card and now I want to activate the plan using a different…
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