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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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je ne peux pas payer mon abonnement parce que mon adresse de facturation est invalide ??quand jessaies de payer mon abonnement on me dit que ladresse de facturation est invalide et jai to… -
Fizz system has failed to process the payment and froze the line. Is it a temporary problem?This morning I've a got three emails from Fizz (all at the same time). Fizz payment system failed t…
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Use another credit card to activate de CHIPI purchased the SIM card with one credit card and now I want to activate the plan using a different…
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Advance Payment?I got my account lock out twice.I have no clue why the payment failed.Is it possibility to pay for…
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Shared Referral DetailsWhen I use a referral code during activation of a mobile plan, what details from my file are shared…
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Charge applies the day I activated my Fizz simcardI paid one month fees the first day I activated my sim card. Do I have to pay at the beginning of e…
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Refund the money after canceling the line?I ordered my sim card on 8 Dec and my line was activated on Dec. 11, I transferred my line on Wedne…
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Is it possible to get my bill by email?Is there a way I can get my monthly bill in a pdf format via email?
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Puis-je changé la date de la facturation?J'aimerais savoir si je peux changé la date de facturation à mon compte ?? Merci
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Mon forfait international 5 dollars pour la France n'a jamais fonctionné.Je paie 5 dollars pour 250min en France mais ça ne marche pas, je ne sais pas appeler en France
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Can you provide Support?Mobile service was suspended as credit card payment did not go through. Entered alternative card ea…
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Account locked, how do I unlock it?I recently changed my email address on one of my other accounts, when confirming the email I receiv…
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remove a credit card?i can't remove my credit card even if i added an other to the methode paiement ?
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Comment voir Community en Français?Au début, j'avais l'espace community en français. Maintenant, je le vois uniquement en anglais. Pou… -
Points in the hub?What is the most efficient way to earn points in the community hub? -
recurring payments?Hi. Will my recurring payments be taken automatically from my credit card when I initially purchase…
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credit card paymentHow can i delete the credit card i have on file and add another one .. keep trying and always u rea…
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Login/SIM securityHello, I'm wondering if there would be any plans in implementing additional security features for o… -
Transfert number when I already have an accountHi, As I have a dual-sim phone, I started Fizz to see what's it's really about. I love it! I would …
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What constitutes a change to your plan?I am still in the promotional beta plan. I am considering porting my number from my current provide…
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Comment je fait?Jai fait un erreur jai envoyer 55$ au. Porte feuille et comment je fait pour le recuperer ou payer …
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the change i made did not workhi i changed my coverage plan from quebec to canada and usa and on the next billing cycle they ch…
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Official Customer Service Survey - Do you want to give feedback on your experience?Fizz has been sending out a customer service satisfaction survey to some users on Facebook Messager… -
Upgrade valid for 90 days?Since this question was not properly addressed in the previous thread (answers were entirely specul…
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Would like to pay my bill earlyInterested in paying several days early!Answered ✓ Closed Lee M. #2725 67 views 8 comments 4 points Most recent by Pierre-Alexandre B. #2743
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[Rewards] What are the rewards and how to get them?Hello Fizz! I wanted to group the information on the Points, Levels, Perks, Upgrades, Bagdes fo… -
Level 1 to Level 0? - Yet another bug!Apparently, level 0 is better than level 1?! I am going to assume this is related to the current s…
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how do i change 1 number to a different telephone plan?i have 2 numbers on 1 account how do i change 1 number to a different telephone plan
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How do i know the date of the payment?I wamt to know when is my payment is going to pass
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Fizz saying I did not pay them?I received an email from fizz telling me the payment did not work. However, I did not change my cre…
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