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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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My credit card illegally charged even after my service was cancelled a month ago?Hello all, I cancelled my services but my credit card charged again. Please check your credit card… -
no chat bubbleI just cannot bring up the chat bubble.
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How does the Chat Leveling up work? its so UnclearHow does the Community Chat Leveling up work? its so Unclear Is it associated to how many best answ… -
Cant Actevate?Got a email to tell me finish actevation so i picked my plan and I cant actavate
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How many points does each tier of the Hero badge give?Each badge might be the same amount of points (XP), but Hero has multiple tiers for gifting data to… -
How do I activate my SIM card after it says "activated by another user"?I am trying to activate a SIM card for my aunt with her account. I had activated the card, but then…
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Why is my Quebec number not valid for transfer?I have a (438) phone number through Telus in Quebec and every time I try to finish my SIM activatio…
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How do I go UP in levels?:) (from Apprentice 1/5 onwards)I am slightly confused about how to increase levels after apprentice 1/5. I've seen some that say j… -
Do the $25 discounts stack if I refer multiple people in the same month?What happens when multiple people sign up using my referral code within a short period of time? Fo… -
Can data be gifted to people before their first cycle with data begins?In case the title is confusing, read carefully: Right now, you can't gift data to friends with no d…
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Payment updatesI cant update my payment option because the website is broke... And now my internet is going to be …Answered ✓ Closed Emmanuelle B. #2823 4 views 2 comments 18 points Most recent by Emmanuelle B. #2823
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when will you deduct my 25$ referral bonus?Hello, as I can see on your community blog, a lot of people did not receive their 25$ referral bonu…
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How can i cancel my account / subscription even though the installation is only scheduled for next wi cancelled my appointment for the tech to come bring the router this Saturday, but i have no confi…
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Kudo (heart ) only give one point but when i haved clic on it a pop up say 50 pointsKudo (heart ) only give one point but when i haved clic on it a pop up say 50 points, THanks
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no access to service?I had a payment issues, due to receiving my permanent bank card, and forgetting to update my paymen…
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can't load account pageHi, is anyone else having trouble loading their account page? Like I can't load anything except f… -
I am being overcharged for NO REASON !!?Guys this is getting a little to out of hand. I don't like when my money is being played with and n… -
By mistake I block my sim card now they asking PUK code,but I dont know PUK codePlease help me to get PUK code
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Does applying rewards constitute a change of plan?Will applying a reward ex: $1 off internet be considered as a change to my plan and therefore I los…
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RésiliationJe veux résilier y a il un e-mail où numéro s’il vous plaît?
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On my account all available unlimited minutes and text disappear and show 0 available, why? It is paAll my minutes and text disappear, no more available, I supposed to have unlimited, all paid..How t…
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My apartment number is not showing on my address, how can I modify it?I want to request a sim card, I already have internet with Fizz, but when selecting my address I do…
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Billing Issue Leading To FrustrationSo for some reason i was charged the same exact ammount 3 different times and I am trying to reach …
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How many points awarded for the Cha-ching badge (adding money to wallet)?Wondering how many points for this badge. Currently at 1418/1500 and trying to reach Level 1 for a…
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