Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Website bug - usage linkJust wanted to report a website bug, where clicking on usage for one line brings you to a different… -
Why my billing address is not working?I try to enter my billing address and it's not working. I checked everything but nothing works. I c… -
Billing issues!! Charged the wrong amount for my monthly plan? Twice?My next billing cycle started today on Feb. 13th so I decided yesterday to modify my plan and incre…
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Payment did not work. Actualised it. Now what?I forgot to put money in my bank account pour that payment. Now the money is in. Deleted my payment… -
Où trouver la facture détaillée avec la liste des appels effectués durant le mois?Jusqu'ici, je n'ai trouvé que le montant mensuel global, sans les détails d'utilisation, dans la se…
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IMEI numberIt’s not accepting my IMEI number and I checked it three times
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Update payment information errorJ'essai de mettre à jour ma nouvelle carte de crédit,mais sa dit toujours error avec l'adresse de f…
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Unsubscribed, but my data still works ?I unsubscribed my plan (because I want to get a new number by transferring an existing number from …
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How many time does it take to restore my account after a suspension for a late payment?After a suspension cause by a late payment, how many time does it take to restore my account?
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Why there's no " make a payment " button on your website ?my phone is not working because a payment didnt get through..now i need to pay but there's no where…
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Please do plan change carefully because "next" equal to CONFIRM. WHY Fizz did such a nonsense changeFizz just did other change. When you go to my plans --> Manage ---> Adjust Plan. Please do pl… -
Anyone received the level 6 reward yet?Anyone actually received the level 6 reward yet. It is supposed to be free long distance to country… -
Where in my plans can I see if they are limited to Qc, Canada or USA?I don't remember if my plan is limited to Quebec or includes Canada & US. I can't find in my pr…
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how do I access the chat???I have disabled ad block... I do not see the chat bubble... How do I get to it?
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sms add-on not working?hi i'm not sure if anyone had this issue yet. i don't have unlimited sms on my plan, so i bought an…
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Out of areaPlan coverage canada makes it so my phone is not working at home in québec, montréal... Québec is …
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Find friend app iphone not working?Is it suppose to work the find friend app or not? Try it to follower or been a follower and it’s no…
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Does wallet money has an expiration date?I just wonder if the money in wallet has an expiration date. As for prepaid plan with other compan… -
I received free $10.00 gift from Fizz from phone number 14189575908 on Feb 5, 2019. This is a securiThis seems to be a phishing text message that others got over the first weekend of February 2019. …
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Can you put my account on hold?Hello, I am having trouble to unlock my cell phone. Is it possible to hold my activation? Thx
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I've been receiving fraud email and txt from Fizz impersonators, are others?Since getting a Fizz account I have suddenly received some scam TXT and email. The txt is a link to…
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Payment metod?Can I use my checking account to make payment or credit card only?
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How long does it take to speak to a person?I'm trying to get a hold of someone to get a refund. How long does it usually take to get a respons…
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Why i receive a message that i reach 75% when i have 8gb left?I received a message saying i used 75% of my data and have 18 days left. However, in my session, it…
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Comment je peux voir les derniers appels sur mon compte en lignecomme je peux voir les derniers appels sur mon compte -
how can I request refund for 2 unsuccessful SIM Card delivery ?my SIM card was delivered on the third time. first two attempts were unsuccessful. when I chatted w…
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account reward section errorSince the last 2 days, in my account rewards/upgrade section, when I click on the reward detail, it… -
How much is the activation cost?How much is the activation cost? just want to know before i buy.
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Why am I charged twice in one month, that is, double payment?The first SIM card did not work so had to be resent another. The site would not allow me to keep m…
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My previous data didn't roll overI received a notification from Fizz saying I'll have 3.29 Go carried from my previous month. I can …
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