Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
Visa prepaid card ?Hello I am trying to add my visa prepaid MasterCard to make a payment for next month please
-
How do I fix my payment method if I reached the maximum number of attempts?I have been informed by a member of your team that I have reached the maximum number of attempts. W…
-
What is Diansour Badge means?What is Diansour Badge means?
-
fizz account web settingI cannot change plan communication preference from email to text on setting section in my account. …
-
no reimbursement?I go on your site daily just to see if the chat bubble is available. Never available. I paid money…
-
I am living in Canada but using my British credit card, is that why my payment method is not workingAm I able to use my British credit card as my payment method or does it need to be a Canadian credi…
-
Dinosaur badge received?!...So Fizzy!I have received my Dinosaur badge today, saying that "You’ve been with us for 1 month." …
-
Why does it say I have reached the maximum number of cards on my account when I have none saved?When trying to complete the process of creating my plan, I was adding in my card details, however I…
-
Charged twiceI have a double charge on my credit card. I recived a message telling that it was an error and that…
-
update payment info, how is it supposed work?I just want to update my payment info, since my credit card expires soon and I just received my new…
-
Marchant category code (MCC)Does anybody know if payment shows as recuring bill on Tangerine cashback MasterCard ?Answered ✓ Closed Etienne N. #1179 16 views 11 comments 23 points Most recent by Jean-François R. #4820
-
Can I be refunded the subscription fees as I have already cancelled it?I want to be refunded as soon as possible.
-
Account status not working?My account says I have 0 Mb of data left, 0 minutes of voice and 0 available SMS left for the next …
-
double payment? customer serviceI just noticed that I was doubly charged for a month of service which does not appear unusual. I co…
-
Referral reward?Hello, me and my friend who referred to me never got our reward of $25 each. It's now been 7 months…
-
Account frozen, i paid and still no service?I paid my bill late because my credit card expired. I paid, they reveived my payment 12 hours from …
-
Can't add data add-onI tried to add data cause I ran out, but when I click on the wheel to add, the wheel just keeps spi…
-
peux pas activer ma carte sim?je ne peux pas activer ma carte sim
-
removing one of my credit cardhow can i remove one of the credit card from two credit cards that were added in my payment methods?
-
how can i change my payment details?payment details
-
Pre-paid visaHi. Can I use a pre-paid visa to pay for my fizz services.
-
What are badges for?Hiii :) I was wondering what is the badges use? Do they give you points or are they just superfici…
-
Referred friends for Internet service are not shown?I encouraged my friends to start using Fizz service. I get referral confirmation emails and I see i…
-
How do I sign on to my account?Had Fizz for almost 2 months. Cannot sign in to add data.
-
i cant access my account?I forgot to confirm my email and now i cant access my account
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.