Free Voicemail Add-on activated but not working?

Mitchell J.

I added the free voicemail add on to one of my lines, it went through the pending activation stage and is now active. Should I have seen it apply to my most recent bill or should it start with the next cycle?

Mike

Usually you need to contact the customer service all the time, since it does not recognize the discount.
At least in my case

Code_KRUEW

It should be effective when it is activated. My plan just renewed and my bill does not reflect the discount. I sent a message through Facebook messenger this morning, but haven't heard back yet.

Mitchell J.

Sent them a facebook message, thanks.

TrainFood

Is it normal that i didnt receive the free voicemail upgrade? or am i too late and they removed it? RIP

Oury

Usually, with my knowledge, it should start the payment cycle after you activated it.

Fizztastic

You should contact support

rleema

It should appear in your next cycle like upgrades from My Rewards. You apply it this cycle and it changes in the next.
If you're worried you can contact support, just click on this link and wait 3 seconds for the bubble chat. As this seems to be
https://fizz.ca/en/contact-us

Fizzy

If it is active, the discount should be reflected in your most recent bill.

 

I believe this rebate discount is still glitched, you still need to contact Fizz every month to have the discount applied to your account. You're better off using the $1 discount reward directly.

Yelena

There is a known glitch with free voicemail upgrade. You need to contact customer service every month to have the 1$ discount. That's why I prefer data upgrades. They work perfectly.

Jaquesdoo

they changed to free data. I dont even get one