Badges Unlocking Incorrectly?
Answers
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The badges are not working correctly, for the dinosaur it seems to be unlocked for a lot of users in September.7
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They have some problems with the badges. I got mine also recently even if I'm with them since last winter. Sometimes you have to chat with customer service if you want to receive all your badges.7
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Ohh that's why I received my badge for my first month and six months at the same time when I received my amigos badge.6
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Same thing happened to me. Wrote to them on Facebook Messenger (since it was not urgent) and they fixed it.6
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There was a problem only with the dinosaur badges that I know of.
In the past, if you earned these badge(s), you had to contact Fizz to have them added to your account.
Last week, Fizz fixed it and the 1 month badge was automatically added for those who earned it.
The next day, the 6 month badge was fixed and automatically added too.
When your question has been answered, please close your post by clicking on the button "Make best answer".
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yeah, even I have invited 5 people, the badge is not showing up yet.2
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Me too have been for 10 months and I only got 6 months badges last week1
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Gato, you mentioned below :“Sometimes you have to chat with customer service”. How do you contact customer service?1
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Here how to contact the support
CHAT
Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
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here how to contact the support
CHAT
Go to this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
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