Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Rewards not appearing?I can't find my 2gb reward from the downtime from yesterday, anyone has this issue? -
Why can't I pay for my SIM card? The page always jumps to the login screen.Whenever I go to the payment link, the system jumps to re-login. -
Credit Card Declined or Multiple Credit CardsI recently moved from Ontario to Montreal and am trying to setup with Fizz.ca. My credit card got d…
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Fizz plan issuesYou didn't return my plan to canadian coverage as asked which is stopped by your system between mon…
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How do I contact support?I need to contact someone who can help me with my account.
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Can't login to check account?Can't login my account to check usage or anything. I can only login to community. -
just to annoyed everyone. Is the network down? And can they put more update then the same thing overother then the link and the same answer anyone else can update on what the problem and not juste be…
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How do i delete my account with FIZZ? I already ported my number out with another provider.I had a bad experience with FIZZ today and I ended up switching providers. How do i remove/delete m… -
Problem accessing the Rewards Program?Whenever I try to see the details of the rewards program, an error appears and I can not open, anyo… -
How do I setup autopay for my mobile?I would like to set up auto pay for my account but not sure how to do it,
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Introductory Pricing in email?I received an email from Fizz stating my pricing will be $40.20 once my beta period ends. Does thi…
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Are my Referral Bonuses being used fully?I don't like that the referral credits are sitting somewhere where we can't see it. I am a frugal u… -
Is there any way to keep track on the referral credits?How can we make sure the credits are properly applied on each invoice?
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Signed up with referral code but I do not see itI signed up to Fizz using the link gave by my friend which included a referral code However, after …
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Do we have a limit of kudos that we can give or receive ?Can we get and gives unlimited kudos ? -
I have two accounts and I want to transfer the phone number from one account to my beta account.I got a sim card for a beta account. Then I lost it. So I requested another SIM card, but when I ac…
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Where to enter referral codeI was referred to Fizz by a friend and he gave me a referral code... I signed up and ordered a SIM …
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Anyone find Fizz rewards a bit underwhelming ?Compared to Public Mobile, 1 referral nets both you and the new user 25$ (the same as Fizz), you ge… -
unable to do payment for SIM card, error says you ahve reached max limit for Credit Card?unable to do payment for SIM card, error says you ahve reached max limit for Credit Card?
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Why did my monthly billing not go through?My card works for my mobile account and did, until today, for the internet. But when I changed the …
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Are members still being disconnected when the bonus from their referrals is greater than the price oBefore subscribing to fizz, I did a bunch of research as some things were very important to me (kee… -
BUG REPORT with EXPIRED CREDIT CARD:when credit card date expires user cannot modi CC INFOsuppose that your credit card in account is expired, you cannot edit the current cc info, nor can …
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Why can I not add a second credit card to the bill payment systemI cannot add a second credit card in the bill payment system. This is an issue as require it for my…
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My payment randomly stopped working even though my credit card works fine...?I know others have posted about this happening to them. But WHY does it happen? I've never had any …
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How to purchase a phone with fizz ?i have a high end galaxy s5 it's time for me to upgrade my device and fizz offer decent price and p… -
Will i be charged immediately if i upgrade my plan ?i don't want to get charged twice for a service i don't use no more -
Expiration after ordering a sim card?I recently ordered my sim card and it is arriving tomorrow. When it arrives, do I need to activate …
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Never asked for referral code...?I got my SIM card today and activated it, was never asked for a referral code and never saw a field…
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no confirmation email after sim card activationI activated my sim card, but I didn´t receive any confirmation email. I can´t use the sim card. My …
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How get my paid SIM card delivered?I received a delivered notice with wrong tracking number and validated by post office. Because i pa…
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