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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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no outcall , what can i do ?Due to no credit card update my account was canceled last night . I made the update this morning an… -
My referral bonus was 35$, my plan is less than 35$ a month but it shows I don't have a remainder ofHi So I got 2 x 35$ referral bonus cash for 2 consecutive months. I'm wondering if they made (yet a… -
Fizz network down?Hi, Is there a reason why my fizz network is not working? I have the Canada-wide plan with unlimit…
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I paid twice, how to refund the part of overpayment？Activation number, because of your network, I paid twice, how to refund the part of overpayment？
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No customer services???There is no way to get help when needed ?
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Will my phone work in Las Vegas? How much is the cost for using it? I need for 4 days?Will my phone work in Las Vegas? How much is the cost for using it? I need for 4 days? And how to a…
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I can’t make any calls on my phone,why?I can’t make any calls on my phone, why?
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I'm cancellingI'm porting out my.number tonight but I got charged already when my billing cycle starts tomorrow. …
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Supreme Geek?Anyone knows what it does or what is the use of being the Supreme Geek of the day or week or month … -
My payment method doesn’t work?They refuse my payment method and all my information are right
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I need two sim cards for one phone number?I need two sim cards for one phone number to use one for calls by old cellphone and the other sim c…
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Edit profile?Hi, any1 else not able to find their "Edit profile" button? It was supposed to appear som… -
How can refund the payment?I already requested a Fizz SIM card 15 days before, but I did not receive it. How can refund the pa…
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Y'all get the dinosaur badge by any chance?I never got it, despite being with Fizz for a few months at this point! Not sure what getting the b…
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two SIM cards for one phone number?Can I get two SIM cards for one phone number?
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Updating payment methodI only have one payment method registered, but when I try to add a second one, it says I already ha…
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Why no data and zero minutes to call when I cleary have an unlimited plan?Hey, I have a plan of 2GB and unlimited calls and text, my 'manage' menu section shows that I'm 'o…
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Do I have to be a Fizz mobile customer to gift mobile data perks?When trying to Gift, this message is shown: "Sorry, you do not have a Fizz Plan. First you sho… -
How to add funds to wallet?I was wondering how do I add funds to my wallet? Only interested because I would like to earn the C… -
Dinosaur badge is not applying?So basically I've been with fizz (internet) since August of 2019 and I have yet to receive the Dino…
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Can I keep both numbers?I would like to keep my current number and sim active and only use fizz when going to the US for we…
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get the money back from my walletPut money by mistake in the wallet , Was thinking that I can the monthly charge with, how can i get…
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your current plan does not allow us to connect this call i have not chaged my planchanged my payment method but its valid i was charged today but not the right amount and my plan ha…
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Why doesn't tthe Reactivate page work?Your Help page tels me to go to https://fizz.ca/reactivate to reactive my account but the page give…
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Homer Internet Throttled?When I check between 7 and 8.30 PM, my speed is around 30 Mbps instead of 120 mbps. Anyone having a…
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