Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
I got hacked, somebody change my plan. I cannot receive or make a call.e!?dear fizz team. somebody change my plan from 6GB internet to 1GB with no call. I think I got hacked… -
Why was I billed 2 days before bill was due?My bill is due on the 9th over every month but I recieved a payment failed notice on the 7th and to…
-
Why are upgrades not activating (Still show "Pending activation" after 2 months)?- Last February, I added 2 upgrades to my home internet: --- $2 rebate upgrade --- $1 rebate upgrad…
-
How to reconect?how do I pay my bill
-
I referred a friend and I didn’t get my discount?So I wanted to know about my award the person I got to join Fizz
-
Payment issue?Hi I have some issue with the payment for this month. Can you please take next week? And don't dis…
-
payment date ?Is it possible to pay my monthly bill before the due date?
-
Where can I see my bills?Where can I see my detailed bill for each month?
-
Can I pay with a Bank Transfer?Are there any other forms of payment we can use other than a credit card? -
Can fizz delay my payment? My bank locked my CC because someone frauded my card. Payment is due todaI won't have a new CC until 2 weeks from now. I have no other visa to pay now. How can I deal with …
-
Can i pause my plan due to covid-19?As I cannot exit my house for the next month, I won't need my phone and will not use it. I don't ev…
-
change the date of the pre-autorised paymentI want to change my pre authorities payment date for my internet and cell phone.
-
Temporally switching plans, but my current plan has some discounts appliedDue to the COVID-19, I need to WFH until August, thus a faster internet speed is necessary. But whe…
-
Will i get charge if I answer Long distance call in my canada wide plan?answer Long distance call in my canada wide plan? 2nd question is there an option to talk to a live…
-
Why is my add-on not activated even though my payment has been made 3 times?Why is my add-on not activated even though my payment has been made 3 times and deducted from my cr…
-
Cant find make a payment button?I updated my payment method, the card I put in has sufficient funds now but my internet is offline,…
-
Where do you see if you received the Referral bonus?Me and my friend paid 2 months together... I'm nearly at my 3rd month -
If with lost our job and cant pay on due date what can i do i?I lost my contract because of covid19 and cant pay until the help of government arrive is there a w…
-
My friend referal did not give me anything...Hey, ive refered a friend and Fizz has been telling me that I need to wait the next month. But I mu…
-
My message here several hours ago don't show anymore?It was about changing my credit card number. I finally fixed my problem and I want to tell people t… -
Can I upgrade my internet speed but without loosing my cheaper rate as I was a test user at the begiI was with Fizz from the beginning when they were building their network. Going through all their u…
-
What's the reason of my phone number can not be reached by oversea phone numbers?When my family number oversea dialed my phone number, the voice mentioned my number isn't in servi…
-
Invoicing after cancelling a plan?I cancelled my plan the last March 13 before my due date (March 18). However, I received a new cha…
-
Where is my Dinosaur badge?Like many other threads, my Dinosaur badge is missing. Can't seem to find any way to contact suppor… -
Additional method of payment blocked?Can you reset my payment method limit cap? My credit card expired and I got a new one, but I am una…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.