Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why are so many of my posts being "moderated"?I have noticed recently more and more of my posts are being "moderated" and not getting p… -
For security reason, we have removed all details of your payment methodAnybody else got this? 1- They are fed-up with my so not PC comments? 2- They got owned (Hacked) an… -
I choose a number but the site was crashed and the number is not available anymore?I choose a number but the site was crashed and the number is not available anymore. is it reserved …
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My simCard is no service.My simCard was activated, but it is no service. I need my simCard so much, and I am really confused…
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Credit card limit reached even though theres no cards on my accountcan you fix the issue please
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How to find my calling history (CDRs)?I used to get all my CDRs (Call Detail Records) with Fido. How to find CDRs with Fizz? I searched …
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How can I add a credit card for payments?Hello, my credit card connected to my account is now nonexistent. Im trynna get my new card on ther…
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Does anyone know how to get past 1/5 geek level on the Hub?I was able to get to 1/5 Geek fairly quickly by just replying to messages and using the Hub, howeve…
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Bill cycle is invalidI cannot adjust my plan on day 5 of the new cycle. I got an error message saying "Bill cycle i… -
Anyone having trouble adding a Trusted Contact name in your profile?I am attempting to enter a Trusted Contact in my profile and the name field refuses to allow the th…
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User in accountHow many user can we have in one account? Few days ago i had 4 user in my account , i deleted one b… -
Unknown plan added to my account, to an unknown number (phishing)?A new plan was added to my account by some unknown person. I don't know the number listed, and I be…
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I need help. Is this service a joke? Who can help me?I have been trying for 3 days already and going around in circles in your site without any help. I …
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I gifted data with no errors, but the data never transferred?I gifted data and the process seemed to complete without error. The data has not been transferred a…
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What should I do for The error of referral program is unavailable during the stabilization phase?I am in the last step of activation but Fizz referral code is unavailable because of stabilization …
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If i add a bonus and then change my plan, will that bonus remain and refresh every month or will beIf i add a bonus and then change my plan, will that bonus remain and refresh every month or will be…
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last bill was overcharged, can you check?I changed my plan from $29 to $18 on March but the April bill did not take the change. It was overc…
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Forget my usernameI forget my username and i can't sign in to my account
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Error to order simhi I was login to my account and after I want to order my sim for first time , i saw a error with …
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My account was changed without authorization; how long for correction and refund?Yesterday I had a 1gb plan; today Fizz decided to change it to an 8Gb plan and double the price. Ho…
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port number?if i buy a new sim card to port my old number from bell ,will i lose my stabilization pricing ?
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Why can't I adjust my plan?I tried to adjust my plan, but when I clicked on "Adjust plan", it showed me a pop-up say…
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Is there a way to turn off community forum notifications off by default?It's a little annoying to be honest. Notifications should be built-in to the forum system, not spam… -
How do i download monthly invoice with name, address and details including tax?Current transaction history is not a real bill. if i am paying tax i want to also see GSt and QSt n… -
How can I activate the Simcard which is ordred by another account?My friend ordered a simcard by his account for me and it is arrived yesterday. Now I want to activa…
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How to contect you? If I don`t use you SIM, how can I do? How do I unbind my Creidt card?How to contect you? If I don`t use you SIM, how can I do? How do I unbind my Creidt card?
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updated payment method issues - account frozenwhy updated payment method isn't being charged real time? why no refresh/charge button for users to…
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Did you travel-add on expire before 1 month ?My tavel add on still had data left on it to be used, however, I see that it is isn't enabled and t…
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Can I change when my payment cycle happens?If my payment cycle is set for the 27th of each month, but I want it to be the first, is there a wa…
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Does anyone that's broke need some data?I have some spare data but don't know anyone that has Fizz so far. I'd like to be nice to someone …
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