Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Points for Paying our Bill or Remaining with Fizz after 1 MonthGood afternoon Everyone, I'm fairly new and i checked all over the forum, but its so unclear. How m…
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Where are my emails from Fizz?It seems I am not receiving emails from Fizz - community post / thread alerts - private message …
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Can I use my Wallet Money to pay my monthly bill?So I just added 5$ to my wallet to get the Wallet Badge. Now since i don't use add-on or purchases,…
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How can I give access to to someone else to manage one of the internet accounts in my profile?As the title says, I'd like to give someone access to an internet plan in my account so they can ma…
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Frozen account? Emmergency!My account is frozen after changing the credit card and payment. I am trying to contact Fizz but th…
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Payment failedHi, Payment was failed. I put the correct visa card number and my account still not activate. Can s…
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froze my line ?yesterday i receive my invoice that my credit card is approved , my phone was working at the begini…
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Fizz Internet has rewards now?I logged in this morning and noticed i have two 1$ rewards for Fizz Internet for Level 3. Does anyo…
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If I take Fizz Internet, can I use a referal code ?I am currently a Fizz mobile Customer. If I subscribe to Fizz Internet with a new account, can I us…
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Do you consult both forum ?If you don't find an answer in this forum, do you go on the french side to see if an answer would b…
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Amount of Time to get to Level 5For Regular people who have a mobile an internet plan. How long has it taken you to get to Level 5 …
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Why can you not get me the SIM cards that you cvharged me for?Have not received my two SIM cards - for the SECOND time! Just checked the tracking info in my pro…
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update a credit cardI remove all the credit card on my account and now I am trying to put one in and this is the messag…
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Can I split my account into two numbers/sims, one for calls and SMS and the other for mobile data?See, I have a Nokia N95 that I use for my calls with fizz and that's still a pretty great phone and…
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No Referral bonus after 2 months ?Both the giver and receiver in the referral process are supposed to receive the bonus of $25. It ha…
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Am I now a "late-payer" because Fizz has payment issues?My credit card is 100% operative yet Fizz said they were unable to use it for current payment. I go…
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Hello. I don't understand - yesterday, i updated again the credit card and my phone is still frozen.Please, fix your problem with drawing money from my credit card!
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500 minutes israel?I'm experiencing the same challenge. I'm paying an extra 5$ on my monthly plan to have 500 minutes …
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Message d'erreur mentionnant que j'ai atteint le nombre maximum de carte?Je ne trouve pas réinitialiser le nombre de cartes maximum dans méthodes de paiement
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Reached the maximum amount of credit cards on account? (I have none)I got a notification saying my payment has failed and I need to update my payment information. I on…
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Pourquoi pas de réponse à nos questions?Chat ne fonctionne pas. Ni contact ni chat ...?
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Transfert de mon numéroJ'ai besoin de transférer ma ligne a quelqu'un mais, je veux que la personne garde le même numéro. …
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reach maximum number of card on my account?i keep getting rejected to put in my card to pay for my plan can someone help? this is getting frus…
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New paymentA couple weeks ago fizz canceled all my payment method. After then I tried several time to add new …
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cancellation not workingi cancelled 2 weeks after i got my service and since then my cancellation is pending, and you charg…
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i closed my plan and got charged how do i get a refund?i closed my plan and got charged how do i get a refund?
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Full points history?Hi guys, I'm just wondering if there is a menu containing ALL of your points activity, not just the…
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Cannot remove credit card info.Please fix it ASAP. This has been over 3 months and still not working.
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How long will stabilisation period last?How long will stabilisation period last?
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