Change credit card for payment

Rommel S.

I can’t add a credit card for future payments

Mike

If you have an error saying exceed limit
You need to contact the support and have it reseted

If it doesn't work, here's how to contact customer support by chat, from 8 AM to 9 PM every day:

1. Connect to your Fizz account (if you have more than one, connect to the one that has the problem) by clicking « Login » in the top right corner of fizz.ca
2. Click on this link: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
3. The green chat bubble should appear after a few seconds in the bottom right corner.

Do not hesitate to mark this answer as the best.

Huar_Cora

Are you write the date correctly?

Mo A.

@Rommel,
Could you please post the error message, at least we can help
Regards
Mo

clau3166

The system is very picky for the billing address, make sure you write it exactly as shown on your credit card statement

Whizz

Hello Rommel,
I have checked your account and I couldn't see that you've contacted our support department nor that you've managed to add your credit card.
If you are still unable to add your credit card, I suggest you follow the FAQ Mike has provided you.
If the situation persists and there is an error involved, please contact our support department that can be found over the FAQ https://fizz.ca/en/contact-us
Cheers!
Nicolae Bogdan