Why was my referral bonus not applied?

Hey guys, I received an email confirming it had been two months since I started using Fizz Internet and therefore I was granted the referral bonus of 35$. On my following bill (3rd bill) the bonus was not applied and when I check on MyProfile/Referral I dont see it anymore. What should I do? Thanks.
SR

Answers

  • Whizz
    Whizz Posts: 10,259
    Hello Sébastien,
    Apologies for the issue.
    I have verified your account and saw that you were able to reach us directly and one of my colleagues has created a ticket regarding the referral issue you have encountered. Once we will receive updates from them regarding this topic we will notify you by e-mail.
    Thank you for your understanding.
    Have a good day.
    Catalin
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