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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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International calls to FranceHi, I remember there was a much better deals on international calls from Canada to France, somethi… -
Unable to change home internet plan?I am trying to change my home internet plan but every time it says “unable to make change until the…
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Make my monthly paymentHi, I update my payment method information has the previous one didn't go through. But I cannot fin…
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AccommodationHi, I only used Fizz for 7 days. Is it possible to have an accommodation for the rest of the month …
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Can I get referral bonus adding a line to the same account?I've ported the first of multiple lines from Videotron to Fizz. In order to get the referral bonus…
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What is the point of linking up my Steam/Twitch login to Fizz?Is there an advantage to doing this? I look under 'My profile', and there it is, an option to do th…
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Why was my referral bonus cancelled?My friend got a SIM card with FIZZ and used my referral code. The 35$ were in pending and today whe…
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why expensive nowwhen I joined fizz anout 10 month ago , every plan was about 10 dollars cheaper then now , and I a…
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Account closureHi, Could you please let me know how to process the payment of the owed amount as I am leaving your…
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What is the best way to earn points?What are some easy ways of making point to quickly get to level 3?
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Help me reach level 4 please?I've been stuck at level 3 for a long time and I'm missing only 181 points to get to level 4 and un…
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I changed my payment method and it still went back to the default card?i changed the card that expired and it did not process the payment. now my internet is not working
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Open telephone?I need to do open phone (it’s kind of a training global call) but when I call it seems that I don’t…
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How to activate Dinosaur badges, been with Fizz for over 12 months?6 months and 12 months Dinosaur badges should be on my profile, they aren’t. What should I do? Than… -
How to get SMS activated on my Fizz account?I have basic subscription, I would Like to add SMS. If I change plan, I'll loose all my perks? -
Cant set up Fizz preauthorized bill payments with tangerine bankingI'd like to pay my monthly internet bill on my tangerine checking account but I cant for some reaso… -
I have a Quebec coverage plan?Why was I notified that I was dialing a long distance within Province of Quebec?
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Already update my paymentmy account is blocked even I've already update my payment
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Can two people have individual accounts even if they live at the same address?I have an account for internet at my place. My friend who lives with me wants to get Fizz for her m… -
When are points from Community hub added to my account?When I received points on a Community hub in the past (answering questions, giving kudos etc) I saw… -
Why can’t I manage my account ?I can’t see my billing on my account, but am still paying the monthly bill via direct deposit
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How can I get a certification just to be used as a proof to renew my medical insurance card?this certification needs to show Your name (as the subscriber) The date of the services The call r…
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I only have on payment method buy it says it is full and I can not add anymore?My payment method is expired. I have tried to add a new one, but it just says it is invalid. when I…
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Data transfer?If I have two different phones and one as datas on its plan but the other doesn't.. Can I transfer …
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Switching Upgrades during the period?Hello there, I just got to level two and got new upgrade for internet for 2$ a month rebate. I've …
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