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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Why am I not able to change the payment method?I want to add a new credit card, but after I enter all its information, it doesn't accept. Each tim… -
Suspicious charge on credit cardI was charged for a Fizz internet fee on my credit card while I have only a mobile plan...
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why the charge is found in my credit card?1-Just to make clear the fact that I need to jump over several pages to be able to ask you a questi…
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Why did my plan changed when I reactivate my account ?After I reactivate my number my plan changed and I have to pay more
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Can I gift a perk that gives 10$ off home internet if I only have a mobile plan?I received two perks giving me 10$ off home internet. I have a mobile plan but no internet plan. My…
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Activation Pending even though SIM works. What shall I do?I manually inserted APN data and my SIM works, I can make and receive calls and surf the internet. …
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how can i get gift cardshow can i get gift cards -
how can i get rebateshow can i get rebates
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how can i points fasthow can i points fast
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how can i get badgeshow can i get badges
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How do I know if my number succesfuly transferHow do I reactivate my account with the same phone number?
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Any tips/tricks on leveling up your Fizz profile?Feel free to share your tips for anyone who may come across this. Personally, I've noticed that ref… -
I have triéd over and over again to confirm my cancellatoon, Where do i go to confirm it wss donendWhere do i confirm my cancellstion, 28336206
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Why was my referral bonus not applied?Hey guys, I received an email confirming it had been two months since I started using Fizz Internet…
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Pas d internet?Je n ai pas d internet depuis le 17 mai, pourquoi?
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Why am I being charged 50,59$?There's a 50,59$ fee that's been charged on my credit card as well as the 40,24$ that I pay for my …
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Modem Return?Hi, Canada-Post confirmed that my modem has arrived at Fizz, but I received a warning from Fizz aft…
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Let’s gain some points together!If we like and reply to comments we get points right, so if someone replies to this comment and I h… -
do i have to contact the CRTC concerning this issue or what?i dont understand why i bought a phone but it is locked with fizz. there is no way to call them or …
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There’s no save button to save changes made to my profile on my account what should I do?There’s no save button to save changes made to my profile on my account what should I do?
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My credit card was stolen, how can I let you know?My credit card has been stolen and then cancelled. It is time for my monthly payment but I have no…
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Cannot access rollover data?I apparently have 988.64mb rollover that expires in 38 days. I had thought I'd already gone through…
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SIM card delivery ?I have not received my SIM card it has been almost over 10 days. It is supposed to have express shi…
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Change credit card for paymentI can’t add a credit card for future payments
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how to reach level 5?how long did it take you to reach level 5 and what are the steps to it? i noticed i reached previou…
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