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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I cancelled my subscription and was expecting a refund but you have still charged me and no refundI cancelled my subscription and was expecting a refund but you have still charged me and no refund -
Order change the postal code to receive my SIM card ?Please change the postal code on my order for a SIM card... it is very difficult to speed to you...…
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i want to make a change to my plan during the billing cycle, how can i do that?i need it to take affect today, how can i do that?
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inactive mobile plan?how can i inactive my mobile plan' i don't need it any more' i'm going to close my fizz account
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Why are my reward program points resetting to level 1, 25 points?They have reset at least twice in the last year. I haven't noticed a pattern as to when they reset.…
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Mobile reactivation process?I understand that if an account was dormant for a while, it can be reactivated. However, the link t… -
more than 8 weeks and no credit ?Sorry rookie mistake trying to answer choose as best answer. Yes I made more than 3 payments. Modem…
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Created a new plan last month but it failed to kick in. What did I do wrong?Is there something else I should do? I have changed my plan couple of times. I scared the upcoming …
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Billing, my accountI had a fizz account for about 3 weeks but they charged me 31.57 on 27 of may and again june 8 why …
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Modem received by fizz on the 26/04/20 and still no credit ?The rep Oana last week told me that I supposed to be credited on my card for 62 and cents last 13th…
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More than 8 weeks after modem received and no credit yet?Supposed that they credit me on the 13 of May which was false and still waiting... in the future I …
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What is your objective with the points: level, gifts etc ...?What is your objective with the points: level, gifts etc ...? -
How Can I change my email adress on my account?I tried to edit my email adress, but it won't let me.
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How do you get so many points in a day ?How do you get so many points in a day
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add on on my fizz plan ?I need help putting on my plan 4GB of data in my fizz plan they are only giving 2GB not enough
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Any reason why my Referal bonus is still lock after more than 3 months?Any reason why my Referal bonus is still lock after more than 3 months?
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I have my phone associated with one account, and my internet with another one, how do i combine themI have my phone associated with one account, and my internet with another one, how do i combine the…
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where is the chat button??? I have looked everywhereI need help and it is impossible to find the chat button for helpAnswered ✓ Closed Jennifer A. #22660 33 views 10 comments 14 points Most recent by Alexandre P. 40143
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how to add my spouse name to the bill?Hi, I am using two sim cards ( one for spouse and another for me) on my name. Is there a way to add…
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Updated my payement method yet still Disconnected why?I made my payments for the month yet im still disconnected
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Fizz 35$ pending / 70$!!!!!!!!!!!!!!!!!Fizz 35$ pending / 70$. I have received when i was subscribing a 35$. And i have 2x 35$ referals. B… -
I updated my account to my wife's name in the profile, how to update the name in service Agreement?I updated my account to my wife's name in the profile, how to update the name in service Agreement?
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why is fizz scheduling the change of my plan for november?I'm trying to change my plan as for some weird reason, my current plan was set to empty so I'm payi…
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Unable to add my first credit card on my profile?I have opened a new account here and I am trying for the last week to add my credit card in order t…
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Can I give away data to an account with no calls and no data?Can I give away data to an account with no calls and no data?
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