Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Account status not working?My account says I have 0 Mb of data left, 0 minutes of voice and 0 available SMS left for the next …
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double payment? customer serviceI just noticed that I was doubly charged for a month of service which does not appear unusual. I co…
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Referral reward?Hello, me and my friend who referred to me never got our reward of $25 each. It's now been 7 months…
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Account frozen, i paid and still no service?I paid my bill late because my credit card expired. I paid, they reveived my payment 12 hours from …
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Can't add data add-onI tried to add data cause I ran out, but when I click on the wheel to add, the wheel just keeps spi…
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peux pas activer ma carte sim?je ne peux pas activer ma carte sim
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removing one of my credit cardhow can i remove one of the credit card from two credit cards that were added in my payment methods?
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how can i change my payment details?payment details
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Pre-paid visaHi. Can I use a pre-paid visa to pay for my fizz services.
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What are badges for?Hiii :) I was wondering what is the badges use? Do they give you points or are they just superfici…
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Referred friends for Internet service are not shown?I encouraged my friends to start using Fizz service. I get referral confirmation emails and I see i…
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How do I sign on to my account?Had Fizz for almost 2 months. Cannot sign in to add data.
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i cant access my account?I forgot to confirm my email and now i cant access my account
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Voicemail , upcomming calls ?No body can call me l, i can only receive text msg, i cant configure my voice that said i have to a…
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Charged before internet service ?Why was I charged 40.24$ beforw the internet got installed and the service started . Shouldn’t I b…
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Billing address won't work and maximum card errorMy billing address is invalid and that message turns in a maximum card reached message. I have an a…
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Double Charged?I've been double charged, twice in one day at the same time. Anyone have a phone number I can call …
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Transfering a number from the USIs it possible to transfer an american number from at&t to fizz? And would the american number …
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No referral cash?I have referred several people that have signed up for more than 3 months. Neither them or I have r…
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Je peux ps entrer les coordonnées de ma. Arte de créditBonjour ma carte de crédit est expiré alors je lui si supprimé de mon compte et je voulais ajouter …
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Porting a number from a different provider to Fizz: What have been your experiences about the duratiWhat have been your experiences about the duration it took? I ported my number from Videotron and i…
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I have 2 mobile phone numbers with my name, how can I change to my wife's name?I have 2 mobile phone numbers with my name, how can I change to my wife's name? Thank you.
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Compte désactivé mais solde sur mon Wallet ?Pourquoi mon compte est désactivé si j’ai un solde de 79,61$ sur mon portefeuille ?
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Add-on expirationI would like to know how the add-ons work relating to the minutes of calls. If I buy 300 minutes, w…
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multiple payments in same month?Hi, I have been overcharged on my credit card in July and August. I was charged for my mobile plan …
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I forgot my voicemail pin. How can I reset it?I enter what I think is the right pin but every time it say I'm wrong. How do I change my voicemail…
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Are you guys Fed-up with fizz?I have been embarrassed with fizz over and over. Aug 5th, I was in Mont-Tremblant region and search…
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Reference code not added when ordering sim cardHow to add a reference code to get my 25$?
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Why isn’t my internet working ?So I had switched cards recently and forgot to switch my the card on my account to the new card, so…
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I changed my idea and I don't need a new phone numberHi, two days ago I ordered a new SIM card with Fizz Today I received the card but my plans changed …
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