Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
-
What is the notification section for?I have not had Internet service for almost 4 days now. I've contacted customer support multiple tim… -
Change plan during billing cycleHi, I will be going to BC in three weeks for about a month. Unfortunately, I forgot to change my pl…
-
account lostfor two years sombody from fizz did set my account now i need to update my credit card i can't find…
-
Integration with home assistantHi! Many of us are automating our home with iot and different integration platforms. A famous open …
-
i need to transfer my number and upgrade my planoready i do active new sim card withnew number but o need to transfer my old number to fizz and up…
-
Community emailsIs there a way to remove the email that you receive when you post a comment on a question? I know w…
-
Credit card not working?Your thing here to ask questions is far from being obvious just turn around and around for 15 minut… -
Payment Method Update not workingI have try to update my payment method but the page doesnt process the update.
-
technical issuuHello, I am trying to schedule the delivery of a modem for the month of August and before confirmin…
-
I have 8,999 points, when will I get to 9,000?Anyone have a good guess? Also, Happy Canada Day! -
I cancelled my subscription and was expecting a refund but you have still charged me and no refundI cancelled my subscription and was expecting a refund but you have still charged me and no refund
-
Order change the postal code to receive my SIM card ?Please change the postal code on my order for a SIM card... it is very difficult to speed to you...…
-
i want to make a change to my plan during the billing cycle, how can i do that?i need it to take affect today, how can i do that?
-
inactive mobile plan?how can i inactive my mobile plan' i don't need it any more' i'm going to close my fizz account
-
Why are my reward program points resetting to level 1, 25 points?They have reset at least twice in the last year. I haven't noticed a pattern as to when they reset.…
-
Mobile reactivation process?I understand that if an account was dormant for a while, it can be reactivated. However, the link t… -
more than 8 weeks and no credit ?Sorry rookie mistake trying to answer choose as best answer. Yes I made more than 3 payments. Modem…
-
Created a new plan last month but it failed to kick in. What did I do wrong?Is there something else I should do? I have changed my plan couple of times. I scared the upcoming …
-
Billing, my accountI had a fizz account for about 3 weeks but they charged me 31.57 on 27 of may and again june 8 why …
-
Modem received by fizz on the 26/04/20 and still no credit ?The rep Oana last week told me that I supposed to be credited on my card for 62 and cents last 13th…
-
More than 8 weeks after modem received and no credit yet?Supposed that they credit me on the 13 of May which was false and still waiting... in the future I …
-
What is your objective with the points: level, gifts etc ...?What is your objective with the points: level, gifts etc ...? -
How Can I change my email adress on my account?I tried to edit my email adress, but it won't let me.
-
How do you get so many points in a day ?How do you get so many points in a day
-
add on on my fizz plan ?I need help putting on my plan 4GB of data in my fizz plan they are only giving 2GB not enough
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.