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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How do I activate my SIM card after it says "activated by another user"?I am trying to activate a SIM card for my aunt with her account. I had activated the card, but then… -
Why is my Quebec number not valid for transfer?I have a (438) phone number through Telus in Quebec and every time I try to finish my SIM activatio…
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How do I go UP in levels?:) (from Apprentice 1/5 onwards)I am slightly confused about how to increase levels after apprentice 1/5. I've seen some that say j… -
Do the $25 discounts stack if I refer multiple people in the same month?What happens when multiple people sign up using my referral code within a short period of time? Fo… -
Can data be gifted to people before their first cycle with data begins?In case the title is confusing, read carefully: Right now, you can't gift data to friends with no d… -
Payment updatesI cant update my payment option because the website is broke... And now my internet is going to be …Answered ✓ Closed Emmanuelle B. #2823 4 views 2 comments 18 points Most recent by Emmanuelle B. #2823
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when will you deduct my 25$ referral bonus?Hello, as I can see on your community blog, a lot of people did not receive their 25$ referral bonu…
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How can i cancel my account / subscription even though the installation is only scheduled for next wi cancelled my appointment for the tech to come bring the router this Saturday, but i have no confi…
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Kudo (heart ) only give one point but when i haved clic on it a pop up say 50 pointsKudo (heart ) only give one point but when i haved clic on it a pop up say 50 points, THanks
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no access to service?I had a payment issues, due to receiving my permanent bank card, and forgetting to update my paymen…
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can't load account pageHi, is anyone else having trouble loading their account page? Like I can't load anything except f… -
I am being overcharged for NO REASON !!?Guys this is getting a little to out of hand. I don't like when my money is being played with and n… -
By mistake I block my sim card now they asking PUK code,but I dont know PUK codePlease help me to get PUK code
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Does applying rewards constitute a change of plan?Will applying a reward ex: $1 off internet be considered as a change to my plan and therefore I los…
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RésiliationJe veux résilier y a il un e-mail où numéro s’il vous plaît?
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On my account all available unlimited minutes and text disappear and show 0 available, why? It is paAll my minutes and text disappear, no more available, I supposed to have unlimited, all paid..How t…
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My apartment number is not showing on my address, how can I modify it?I want to request a sim card, I already have internet with Fizz, but when selecting my address I do…
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Billing Issue Leading To FrustrationSo for some reason i was charged the same exact ammount 3 different times and I am trying to reach …
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How many points awarded for the Cha-ching badge (adding money to wallet)?Wondering how many points for this badge. Currently at 1418/1500 and trying to reach Level 1 for a…
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How can I make a pre authorized payment from my checking account?Hi. I wanna to change my payment method from my credit card to my checking account, as I wanna to…
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N'accepte pas toutes mes cartesN'accepte pas toutes mes cartes, quoi faire ?
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Free Voicemail Add-on activated but not working?I added the free voicemail add on to one of my lines, it went through the pending activation stage …
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Please raise a ticket for me: I see the price change from 25.20 to 31.20 on my primary number.This raise is only for one number and both numbers are on the same plan. So the tariff should be s…
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I'm not getting my 4% cashback from Visa for my monthly Fizz bills?I'm supposed to get 4% cashback from my credit card for recurring monthly payments. My bank told me…
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Can't reuse the referrals in my account after I added 2nd account and unsubscribe first account?I had a temporary number in Fizz and get many referrals. Now I'm ok on Fizz and decide to port my r…
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Why did you take the subscription fees whereas I cancelled it?I want a refund immediately of the whole amount you took on my account.
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double chargeryou have double charge on my credit card and charger one day before the do date
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did not recieve sim cards yet. i requested 3 in total i got 1 and the other 2 not yet !Hi i requested 3 sim cars in 2 orders.. 1 order wurh 1 sim card and the other 2 in the 2nd order i…
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unable to add credit card all infos are correcti try to add my credit card all infos are correct but kept saying a problem with billing adress aft…
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