Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Fizz won't fix add-on problem - bewareI had purchased another usa data add-on. Fizz ended it before even 1 month was up but will not ref… -
Can’t change/update payment method and can’t get response from fb or get bubble popup. Help?I need to change my payment method, but when I try it says i’ve exceeded the max number of credit c…
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I am blocked out of my account, had to make a new account. Also being charged for multiple lines. WhI can't log into my account at all. I even reset my password and it still does not work. The only w…
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Gift data to mybfriend, the system to the data away from my account, but my friend did no receive itGift data to mybfriend, the system to the data away from my account, but my friend did no receive it
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Do add-ons/badges give rewards program points?Bought a 2GB add-on for my account 2 weeks ago. It bugged out and I never got the "Sundae"…
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When does the explorer badge get applied ?When a review the criteria for the explorer badge, it says you earn this when purchasing a travel a…
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Upgrade swap says I need to wait until yesterdayYou didn't read wrongly neither I wrote it lamely. I have one slot for upgrade occupied by a 250MB … -
My friend didn't receive my gift, but system already took my data awayMy friend didn't receive my gift, but system already took my data away
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not able to change planI was not able to change my plan on due date and when I tried to change on 1st day of billing cycle…
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Check addon balanceIs there a way to check how many minutes I have left on my calls addon?
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Est-ce que je peux transférer des données à quelqu’un qui n’en a pas dans son forfait?Si quelqu’un a un compte avec appels et textos mais aucune données, est-ce que moi je peux lui tran…
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How to get the original price of the plan?How do I get the original price when I originally subscribed? I wanted to import my number from ano…
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Payment questionHey there, I had a credit card change done which prompt a warning informing me that I have till 10 …
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How can I add a Credit Card,when it seem"you have reached the maximum number of credit cards allowedHow can I add a Credit Card,when it seem"you have reached the maximum number of credit cards a…
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Referral. ?Good day I was referred to fizz by ***** ****** who has an internet service with fizz. I accepted…
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How can I activate two upgrades ?How can I activate two my upgrades? Currently I’m using one and the other are locked. What’s the so…
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comment rajouter une 3e carte de crédit ?Jai mis deux carte de visa débit pour payer mon mois. Mon deuxième mois a été refuser , jai donc vo…
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What are the awards?What type of awards? Does anyone have one? -
How to add profile picture?How do I add a profile picture to my account (or choose from the available pictures)? Simple questi… -
SIM Delivery ?Does Fizz still deliver SIM Card(s) within the next hours ? If so, where can I find this option ? I…
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Can’t replace my credit card numberI can’t replace my credit card number. A message tell me i only can use visa or MasterCard card and…
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credit cards max?Reached maximum credit cards allowed. Went to solution hub, to community hub, no chat bubble. My cc…
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Has anyone successfully applied discount upgrades to their mobile or internet plan?What does it look like on your bill (transaction history)? Under what heading is the discount l… -
How can I geta my Account number?Some body know How can I know my account number?
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why form cannot find my fizz contact?Trying to add a contact to my profile. System cannot find the Fizz contact who actually invited me …
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When will my add on active?Hi, I just ordered an add on for the international call to the Netherlands. When will it be active?…
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Changing plan ?Hi Fizz, I changed my plan before the billing cycle to Canada coverage and 4 GB but it didn't work.…
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Why am charged every month after unsubscribing and deactivating the sim?I deactivated my sim on July 2019 and i have been charged every month 19.32 since then. for Septem…
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Payment vs Update PaymentHello, I've been using this service for a while and I like it. 2 days ago, It asked me to update my…
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chat with a representative?no contact center here?
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