Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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If I take Fizz Internet, can I use a referal code ?I am currently a Fizz mobile Customer. If I subscribe to Fizz Internet with a new account, can I us…
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Do you consult both forum ?If you don't find an answer in this forum, do you go on the french side to see if an answer would b…
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Amount of Time to get to Level 5For Regular people who have a mobile an internet plan. How long has it taken you to get to Level 5 …
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Why can you not get me the SIM cards that you cvharged me for?Have not received my two SIM cards - for the SECOND time! Just checked the tracking info in my pro…
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update a credit cardI remove all the credit card on my account and now I am trying to put one in and this is the messag…
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Can I split my account into two numbers/sims, one for calls and SMS and the other for mobile data?See, I have a Nokia N95 that I use for my calls with fizz and that's still a pretty great phone and…
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No Referral bonus after 2 months ?Both the giver and receiver in the referral process are supposed to receive the bonus of $25. It ha…
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Am I now a "late-payer" because Fizz has payment issues?My credit card is 100% operative yet Fizz said they were unable to use it for current payment. I go…
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Hello. I don't understand - yesterday, i updated again the credit card and my phone is still frozen.Please, fix your problem with drawing money from my credit card!
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500 minutes israel?I'm experiencing the same challenge. I'm paying an extra 5$ on my monthly plan to have 500 minutes …
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Message d'erreur mentionnant que j'ai atteint le nombre maximum de carte?Je ne trouve pas réinitialiser le nombre de cartes maximum dans méthodes de paiement
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Reached the maximum amount of credit cards on account? (I have none)I got a notification saying my payment has failed and I need to update my payment information. I on…
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Pourquoi pas de réponse à nos questions?Chat ne fonctionne pas. Ni contact ni chat ...?
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Transfert de mon numéroJ'ai besoin de transférer ma ligne a quelqu'un mais, je veux que la personne garde le même numéro. …
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reach maximum number of card on my account?i keep getting rejected to put in my card to pay for my plan can someone help? this is getting frus…
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New paymentA couple weeks ago fizz canceled all my payment method. After then I tried several time to add new …
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cancellation not workingi cancelled 2 weeks after i got my service and since then my cancellation is pending, and you charg…
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i closed my plan and got charged how do i get a refund?i closed my plan and got charged how do i get a refund?
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Full points history?Hi guys, I'm just wondering if there is a menu containing ALL of your points activity, not just the…
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Cannot remove credit card info.Please fix it ASAP. This has been over 3 months and still not working.
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How long will stabilisation period last?How long will stabilisation period last?
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I cannot register any contact. There is always an error. Could you please check my account?I cannot register any contact even using a cellphone number or an email address. It has been like t…
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I cannot replace my card in the payment methodI need to replace the card with another one but 1) If I try to just add a new one I get "reach…
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Locked account for no reason?Like the title says, this morning I tried to login to my account and I was notified that my account…
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I don't see internet plan under my plans. Anybody knows where I need to look?I don't see internet plan under my plans. Only mobile plans. Anybody knows where I need to look?
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Transfert de ma ligneJe voudrais transferer une de mes lignes à une autre personne qui veut utiliser fizz. Quel est la p…
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How to Get a refund on Fizz when i am still in 15 days trial ?I will leave Fizz next monday at evening to go with Bell because i don't get network data on my new…
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Pourquoi est-ce que mon mode de paiement expire le mois prochain?J'ai reçu des messages de fizz me disant que mon mode de paiement allait expirer ce qui est arrivé …
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Will we eventually get reward points for paying the monthly bill?I think fizz could reward people by giving them points for paying their monthly bill since not ever…
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