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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Avons nous un message pour effectuer notre paiementQuand se fait les paiement -
cancel phone numberhow to cancel my phone number and delete my credit card.
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Anyone else find the service going to sh**?It started off superb , always high speed for 6 months, 0 connection issues and amazing cellphone …
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Activation pending for 5 days? How long time do I have to wait?I have been waiting an answer of the technical support team for more than 3 days and my fizz accoun…
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referral fees still not active after 3 months??I still cant access my referrals bonus after 3 months? Is that normal?
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my phone lostHi, My phone lost,I do " https://fizz.ca/en/faq/how-do-i-order-sim-card" but Stop is &quo…
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How can I remove a credit card from my account?Trying to remove a credit card from my account. Don't see an option for that. Has anyone been able …
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Got no activation code with my sim cardI just bought a sim card for my gf but There was no activation code on it. What should I do? Ty :)
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Am I missing something? lots of the upgrades seem useless at higher levels.I'm pretty sure you can only use 3 upgrade slots. So it seems a lot of the rewards from higher leve… -
Visa-Debit, Anyone successful setting it up?Good morning community, My bank recently came out with a Visa-Debit card and was wondering if anyon… -
do mobile points level and internet points level are independent?I have mobile plan and I am level 4, so I have 3 slots, some upgrades... etc. My question is, if I …
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my chat boxes keep disappearing. how do i view previous chats?two problems: 1. my chat boxes keep randomly disappearing, and by the time i get through the 10 ca…
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Is there a delay for the points rewards ?I'm sure it must be a hard question to have an exact answer, but usually how long does it take to h…
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How do I change my current number that I have with fizz with a number from a old provider that I havI have 2 phones and 2 plans I have one with fizz and one with Fido I want to transfer my current Fi…
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Why my vusa card doesn't work?I'm trying to order a sim card with my card visa obtained abroad but it doesn't work?! I'm in self …
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What credit card payment is not in MCC recurring ?I just notice the MCC category for fizz payment is not under recurring payment which is abnormal an…
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How to update credit card details without having completed profileHello, My dad has an account separate to mine on FIZZ but when he signed up he did not complete hi…
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Credit card being rejected?How do I resolve refused credit card when card is good to use?
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How long does Fizz's contract last?How long does Fizz's contract last?
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I've changed my payment option for my billing tomorrow but it wont apply why?changed my payment option in my profile but it wont apply why? -
can I receive a refund if I cancel the service before the end of the paid month?can I receive a refund if I cancel the service before the end of the paid month?
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How to delete my account?Please do delete my account thank you
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How do find the details of the perks and plan?This is a two part quesiton. 1) I have a few mobile plans + internet plan. I have renamed them a…
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How do I level up faster?Im trying to level up and was wondering what were the best ways to do so Thanks :) -
Removing service addresses?Is there any way to remove service addresses that i searched for in the past? i don't see a delete …
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