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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I want to change my Phone and the SIM Card is different , do I have to make command an new SIM Card?Hello , I have an Iphone 5 SE right now and I want to change to an LG 4 , but the SIM Card is diff… -
Badge rewardsDo you get the same amount of points for each badge? -
Hi, do we know what the prices are gonna be in 2020?Thanks for answering!!Answered ✓ Closed Andréanne G. #4496 3 views 10 comments 14 points Most recent by Alexandre C. 37781
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How do you move a Fizz mobile number from Fizz account to another Fizz account?Hi, My current Fizz account have two phone numbers/plans registered. I want to move one of the phon…
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My pricing increased from 10 cents to 30 cents per minute. What's the story?I checked my wallet this month and the pricing indicates calls are now 30 cents per minute. They sh…
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$ 1 rebate disappear?Last month I suddenly discovered that there were two rebates in my account, $ 1 and $ 2 respectivel…
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Should I level?Do you think it worth the investment in time to level up through the community ? Also I need a ref… -
How many points we get?A lot of users asked about how are we getting points, but the answers I saw confused me. How many p…
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Solution Hub Ranks?Does someone have a chart explaining the points for each actions on this hub, and how many points r… -
Is there still a bug with the dinosaur badge?Is there still a bug with the dinosaur badge? It's been three months I'm with Fizz and I didn't rec…
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Can I stop my account during my summer break?Hi, I am an international student. I am not in Montreal for 4 months every year. Can I temporarily …
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Where to get invoice or receipt with name and phone numberI need a receipt that shows my name and phone number. I tried the option under transaction history …
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how long does it take for a reward to apply?I just activated my account as a new user you get 250mb extra data reward for 2 years I applied it … -
Roll over data applied before end of billing cycle?Hi, I just received a text message stating that 2.1gb of my current data will be rolled over to nex… -
Bill for roaming packageI purchased travel pack for UK, need to submit bill to my employer but there is no email from fizz …
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Can't login to my account since Dec 18. There is a problem, Please try again later?I sent request on Fizz Messenger, had a reply saying it has been escalated. nothing since. I needed…
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How to get 50 points in the rewards program?I need just 50 points to level up. What is the easiest way I can get them? -
Did I receive incorrect email? Was it meant for someone else?I received this email today. I have been with Fizz for 1 year now. Was the email meant for someone… -
wont have credit card in time for payment. can you keep me connected? will have within next weekI've been having trouble receiving my new credit card. I just had it sent to my parents address in …
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Daily total just reset after getting pts for today?My daily total just reset after getting pts today i was over 100 now its at 0 what happened? -
You charged me for 4 SIM cards that I never ordered and you sent them to another address I do not knDisputing a charge of $45.99 for 4 sims I never ordered and you sent them to somebody else address.…
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Is there a way to make my feed bilingual?Is there a way to make my feed bilingual? or do i need to look at English and Frecnh individually o…
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my sim is not working, what can i do?from the new month my sim is not working calls are not connecting but you people deduct monthly bil…
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Do you have a phone app that works without the internet plan?Hello I downloaded the app but it started looking for the Fizz router. I only have cellphone accoun…
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Is there a way to remove a deactivated plan from the overview / my plans ?Hello, I deactivated a plan which was only temporarily used for visiting familiy and then later on …
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never see new question until already answered?I never see new question until someone has already answered this includes my own questions i can re…
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How do you change your avatar for your profile?How do you change your avatar for your profile? the previous post that have asked the question just…
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Social Media Logins?what permission am i granting when i do this i assumed it would just give more info to fizz and pro…
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When do you get your own refferal code?When do you get your own refferal code? we are 4 and i want to reffer the next person and so on wil…
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4 accounts or 1 account with 4 plans?we are a family of 4 what would be better 4 accounts or 1 account with 4 plans there is a similar t…
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