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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Referal bonus not paie ?I'm suposed to have 80$ balance and my referal bonus is only at 40$.. -
Two days after migration, one of plans still inactive, support doesn't answer, what should I do?I already answered this question here: https://community.fizz.ca/questions/2542989-cards-activation…Answered ✓ Closed Alexander P. #36865 3 views 7 comments 17 points Most recent by Alexander P. #36865
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Configure your privacy preferencesYou should configure your privacy preferences to Private Memberships or Incognito to protect your p…
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Why is it so difficult to get help with this company?I have been with fizz For about 18 MONTHS 2 mobile lines Internet 120 Never got my REFERRAL BONUSES…
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Name on statementIs it possible to get a receipt/statement with my name on it and not just a clients number ?
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Billing period starts one day before service setup?The service agreement coming attached with the mail when requesting internet service starts one day… -
What happens to my referral bonus if I decide to cancel my account?So lets say I have received the 50$ referral and I decide to cancel my account My question is, if I…
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can i use and port my 514 number if I live in downtown Ottawa?I have a plan with another company that has a 514 number and I live in the centre of Ottawa. I don&…
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I moved and my caller ID sais i live in my old city. Is there a way to change the city poeple see whI moved from one region to another. But poeple still see my old city when i call. Since it's … -
What are the ways to accumulate rewards points?Hi everybody, I noticed that we can accumulate points and then get rewards with them but i don'…
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Wich upgrade do you use ?hi guys ! wich upgrade you use the most ? -
Compromised security?I changed credit card in the last month... yet, I received an obvious phishing SMS at my number, wi…
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How to know the cell phone number of our referrals?Someone just used my referral code and I would like to send the person data or perks. How can I if,… -
One of my cards is still in Activation Pending status but I can use it for full?I have two sim cards. Both of them work in my phones. But in my account one shows fine but another …
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How to unblock my account?My bank blocked my transaction so Fizz couldn't get their automatic payment. I called my bank,…
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Chatbot replying while rep is unavailable in messenger?Sent a request via messenger and received a bunch of those stupid chatbot replies. I used to conta… -
Upload photoAs per request
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The transactions history page loads forever and never gets anywhere? How can I view my bills then?I am trying to view my bills / transactions history, I know where it is but the page just keeps loa…
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Adding contacts?I’m trying to add a contact and when I click search nothing happens, help
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I've got 5 perks 1 Gb each today, anyone knows why?No notification by sms/email received, discovered it just randomly when logged into my account!
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Is it better to gift from the perk session or form your accountI'm wondering if it's better to gift directly from the perk section of if it better to ad… -
I have updated my payment why I can’t use my number ?I have updated my payment method because my card was expired why I can’t use my phone ???
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Expired perk?I was surprised to see an expired 500mo perk. Yet I keep a close eye on my account, I’ve come to un… -
How do I activate a perk? It says I need an active account, which I have.I received multiple perks since joining Fizz two months ago. When I try to active any of these per…
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i don't see my msg post ?i post a msg but i don't see it. where can i find it?
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