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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Question not approved?I have written an other question in French 18 days ago and it is still pending approval from the ad… -
How do you earn upgrades?I know you earn upgrade slots through “leveling up” your account. But how do you obtain the actual … -
Removing and adding upgradesWhat is the best way to apply upgrades to your account? I only have one slot open right now. If I … -
Did not receive first month badge?Hi ! My second payment as been processed for my mobile account a few days ago and my 1st month dino… -
Changing language of interface for other than English/French?Any way to choose other language on fizz website/service (other than English/French)? -
After two years my account being active without my permission and request ?I canceled my plan and deactivated my account two years ago, and until now I didn’t use it at all. …
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Missing badges?Hello, I know that dinosaur badges not appearing is a known problem, but I also did not get my badg…
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Is it possible to replace a non-activated bonus with another?Is it possible to replace a non-activated bonus with another? The bonus that I want to replace is a… -
Still linked to older carrier after joining fizz ?Hi, I kept my older cellphone contract to keep my number when switching to fizz. I followed the ins… -
how to change addressI made an appointment for Fizz to deliver my internet but I accidentally put in the wrong apartment…
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Why was I charged if the Internet hasn’t been set up yet and we are awaiting our appointment with thHi, I signed up to Fizz last week (Internet plan) and had to put in my payment info. However, I hav…
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Change payment date ?My payment is due for August 12th but I will be paid only August 19th. Will it be possible to chang…
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Dinausor Badge not unlocked even if achieved?The 1 month badge did not unlock even though I have been with them for more then one month. How can…
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account numberhow can I get my account number?
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Add on not workingI added to call US from Quebec twice and its not working
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The Grand Gifter badge?So I have been having problem for a while with badges (not getting unlocked). so to get this badge … -
How do i pay my bill???My payment did not pass and now i have no way to pay my bill. I don’t understand how you dont just …
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How does "adding user" option work?Can someone explain to me about what this option is/ what does it do? 1. is the purpose to manage …
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Where could I share my referal code?Is there a place or Facebook group I could share my referral code?
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Reeving the My Perk?I have received the reward for $2 monthly some months ago, and I have already updated it, but why I…
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Can I refund the payment?On July 30th, I chatted with the customer service and she told me how to cancel the subscription an…
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Frozen planI already paid and nothing ixs happening
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Payment with CC questionI received an email saying my credit card must be change because expires aug 1st. The card expires …
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Where can I find my refferal code to invite a friend?I look everywhere on my fizz acount on my Iphone and I couldn't find it. Thanks for helping! -
trying to use my phone number? Fraud?Receiving calls from Rogers: someone is trying to transfer my account Without consent: how to stop…
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