Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Will my (existing) phone plan and my new (pending installation) internet plan be charged in the sameThe activation dates of the two services are different, as I'm switching internet provider this mon… -
Can I earn points without having an active plan?Are the points added up and can I level up if I haven't activate a mobile or an internet plan? -
how to freeze my mobile account?I'll be out of the Canada in the next couple of months and I want to freeze my fizz mobile for that… -
Cridet carte ?I have a problem I am trying to do internet home but I can't do payment. My cridet card work good …
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Can i get a refund for the SIM card?I ordered a sim card but I don’t need it anymore. Can i get a refund?
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What are some great ways to earn points and level up my Fizz account?I’m looking for a good way to level up my Fizz account to get more rewards, thanks!
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how do i cancel my fizz internet?i am sick of my wifi cutting out which i never had with my previous internet provider. i don't see …
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How can I change my email? There was a typo in it but now i cannot correct the typo!How can I change my email? There was a typo in it but now i cannot correct the typo! -
close accountI want to close the account and for the number to stop permanently
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I want contact with any one how???I paid to select number and after that i found it with another customer!!!! What can i do pay anoth… -
How come FIzz does not award referral bonus as received in emailI received an email that I would receive referral bonus of $35. After complaining someone from Fizz…
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Why can't I use a vanilla prepaid mastercard as a payment method?basically a couple of weeks ago I paid for my internet service using a JOKER brand prepaid masterca… -
SIM cart not receivedI have not received my SIM cart, however I received an email that you send it to me!
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Cancel Fizz mobile, but keep internet?If I cancel a Fizz mobile account, but keep internet, will I lose reward points ? Is there an amou…
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Fizz forgot all my information my perks and rewards, payment info etc...?Fizz forgot all my information my perks and rewards, payment info etc... It thinks that I don’t hav…
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Unable to add upgrades?After I activated my sim and the phone began to work normally, I received a "Finish activating…
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25$ rebate for Internet will be expired before Internet ActivationI have a 25$ rebate for internet perk available with 9 days before expiration. I just ordered a new…
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I didn't receive my 35 dollar referral bonus fromgood day! I didn't receive the promo referral bonus I activated my account 2 months ago from a frie…
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Referal bonus missing?Hi I never got my referral bonus was supposed to be 35 and it never went through, it’s been 2 payme…
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Community Hub Username not showingI've changed my username under My Profile/Community Hub/ Username but it doesn't seem to be reflect… -
4+ Missing Badges?Hey FizzTeam, I have been with Fizz since April 2019 and I have not followed the entirety of the b… -
Visa and master card are not recognisedWhen I add a new payment method, it says the cards are not recognised, what could I do?
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cancelling one fizz phone number on a multi number account ?I have a fizz account with 3 different plans. If I cancel one number, will it affect the others?
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Credit card temporarly suspendHi! Can you suspend my payment for few days and keep my internet running please? My wallet got stol…
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Promo code - for Bixi to give?Anyone interested in a Bixi promo code (30 minutes free), honestly I'm not interested, but if anyon…
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