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About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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How can I check my plan usage on my phone, is there any app or phone code?As the title suggests, is there any way that I can check my plan usage without logging into my web …Answered ✓ Closed MIhaita Adrian Lacatus 434 views 6 comments 10 points Most recent by Anne H. #1344 -
problem login in my account?i have 2 fizz account which iam using one now. the other i cant login and i tried to reset the pass…
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How long it takes for my accout to be active after making a payment?I missed a payment and now I add another credit card. I want to know how long it takes for my numbe… -
Accou t number ?Hi. I am switching provider since fizz does not offer me the coverage I require up north. The other…
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One referral not showing up in my referral list while referrals weren't working?My referrals have been restored, I can finally view them, however during the time that the issue wa… -
I only have one credit card in my account and I cannot add another credit card to my account?I only have one credit card in my account and I cannot add another credit card to my account
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Paiement en retard, que faire ?Comment effectuer un paiement en retard ? Je n'avais pas d'argent sur ma carte bancaire donc le pai…
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Will clicking unsubscribe on one number close the whole account?I tried to unsubscribe from one of the number on my account but then received an email saying that …
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Transaction history not appearing?Whenever I go to my transaction history, i'm able to access most of the transaction except 1. I hav…
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Changed credit card information, wife did the same she got her line but not meChanged my Credit card information to make payment on my account....my wife did the same thing and …
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No Customer Service coupled with no Manual PaymentsI am in a bind, with my account seemingly suspended, and no chat bubble available to resolve the is…
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New SIM Data working but phone is not, what is the next step?I got a new sim and a new number 438 4xxxxxx9 data is working fine but can not make or receive call…
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Introductory pricing deadline moved?Looks like the date of December 19 has been removed from Fizz's website.
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Beta tester introductory price?Any one on Beta pricing reaching the end of their 3rd month? Wondering if anyone got an email with…
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until when can I make changes to my plan?My billing cycle ends on Dec 23, if I update my plan now and it takes effect on the 24th, do I stil… -
How much points after billing period?Hello Fizz members, I was wondering on how much Fizz points we receive after our billing cycle with… -
Why can't I pay online ?When I enter my card info to activate my simcard and buy my plan for the month, the websites says i…
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Utiliser le code de reference : après l'activationJ'ai acheté un plan de telephone avec fizz, pour ma mère, depuis un mois : (4*********). Je viens …
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Can I get a paper receipt on mail?Hello? I used 3 moblies & internet of Fizz. I want to get the receipt of paper on mail. If it … -
How to you raise the apprantice rank?I'm not talking about the Fizz.ca level but the apprantice rank that is 1/5 Thanks
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Email says sim Delivered - But nothing has been deliveredNew user here. Ordered my first Fizz sim on Monday,received a email notification on Tuesday aftern…
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Why can't I add a second credit card?I am getting an error that is preventing me from adding a second credit card as payment option. Wh…
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I Cannot Give Kudos/Likes To CommentsHello, since yesterday I was not able to give kudos to anyone for some apparent reason. Is it due t…
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how to re-activate mobile plan?For some reason automatic payment wasn't successful and the service had to be suspended. I updated … -
Puis je me faire rembourser l argent du portefeuille feuille car elle ne paie pas pour mon forfait?J ai ajouté 30$ a mon portefeuille pour payer ma facture,je viens de voir qu on ne peut pas payer s…
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I updated my credit card and now my plan wont work?My credit card was cancelled due to fraud. I attempted to switch it several times on Friday and it …
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how to change the username in community hub?I want to keep my name private in the community. Is it possible to change the username?
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Le lien pour envoyer une nouvelle demande de transfert de numéro de téléphone ne fonctionne pas.Le lien pour envoyer une nouvelle demande de transfert de numéro de téléphone ne fonctionne pas.
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Changed my plan but it renewed to the old plan. What to do?Hey! I decided to lower the amount of data on my plan on December 22nd for a renewal on January 2nd…
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