can't use rewards until 30/09/20 (a month ago?!)

ML S.

I've reached level 4 and when I try to activate a reward, it says I have to wait until sept 30th, which was a month ago.
What can be done?

Mike

Hi ML
contact the support in order to have it fixed, it is a GUI bug

You can contact Fizz support by chat, from 8 AM to 9 PM everyday:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Click on this link: https://fizz.ca/en/faq/whats-my-rewards-program
3- The green chat bubble should appear after a few seconds in the bottom right corner.

Whizz

Hi ML,
I can see on my end that the ticket created for the situation you encountered received an update and you were provided with a reply on the matter approximately a day ago.
Did you manage to activate the reward? Let us know.

Thank you very much for your understanding.
Have a good one! - Andrei
Andrei