I don’t have accès to email and I can’t accès my account to add card and pay my bill. What can I do?

dekha

I no longer have accès to the email I used to create my account. Now I want to update my card for payment but I can’t. How can I contact customer service?

Waldo

Hi Dekha,
You can contact Fizz this way :
First, log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.

Whizz

Hello Dekha,
I kindly invite you to access the following page, where the chat bubble will appear in the right down corner of the page, in order to contact us on the Live Chat: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Thank you, have a wonderful day!
Adelina