Why can’t I call if I transferred my money after the 10h noticed ?

David J. #27339

I transferred my money after I received the 10 hour email from fizz but they haven’t taken any money from my account therefore lead my number to get suspended, is there anyway I can or they can fix that from their end ?

Whizz

Hi David,
Thank you very much for reaching out to us.
I can see here that the 1st payment attempt failed and a 2nd one was successful, given as the plan was paid for earlier today.
Please restart your phone and test your services as presented here: https://fizz.ca/en/faq/how-test-my-fizz-line
Thank you very much for your understanding.
Have a good one!
Andrei