Please reconnect my service?

Shannon S.

I got a new credit card, forgot to switch my fizz account to the new one. My service was cut off. It's now paid and I still have no service. Please help.

Fizzy

Hi Shannon

If you already made a manual payment, your service will be restored within 2 hours.
You can also try restarting your device.

In case of problem, you can contact Fizz support by chat from 8 am to 9 pm
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

Mihai P.

Hi Shannon,
Fizzy already answered you, I hope your service is already restored. If not, contact Fizz by log in to your account as Fizzy explained, or by facebook.
Greetings.

MichelP

Shannon,
I hope you've got your mobile plan completely fonctionnal today.

Danny M. #31189

I hope your service has been restored!

So_AR

contact fizz customer service by chat