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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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What are the community badges we can earn?Can people tell me what are the community badges we can earn? The tech support told me to ask you b… -
Fizz community hub updateHi, so I've been trying to be more active in the community recently. However, it seems like the pag…
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How long does it take for a badge to be unlockedSo in the last month I realized I had a couple of badges that were not unlocked. I contacted fizz e… -
What do all badges give you?Hi everyone, I was just wondering what happens when you accumulate all the badges. I know you get p…
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Can't manage my rewardsWhen I go to "see details" in "My rewards program", it keeps loading. see attac… -
Activation ?Hi I was stuck out of canada And i got back My account was disabled
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Is there a way to setup a popup when a new question is posted?Is there a way to setup a popup when a new question is posted? Or I have continuously to check all …
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I was charged twice for sim card, only received 1 paid for 2, only need 1?I was charged twice for sim card, only received 1 paid for 2, only need 1?
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Why am I keep losing my service constantly?I was losing my service intermitently all the time, now it's almost all the time off (it comes back…
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Data only plan 500MB / monthWhere is the data-only plans to be found...Provide link to the page. For use with hotspots etc.
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where I can find my account number?where I can find my account number?
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wrong notificationI am recieving a notification that I miss my appoiment for instalations and is not true, I have the…
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Is the community goals broken?I was wondering why in the ranking look broken, some peoples have 3.4k points and doesn't have the … -
Im moving and need my account to transfer to the new location how can I do it ?Im moving to repentigny and need to transfer my account to that new location
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Does Fizz provide paper bills every month? Or is it just electronic billing?Looking to join fizz and not sure if it's electronic billing only. If it is, can I ask for paper?
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Fraudulent bill charge?A transaction of $57.49 was made on my account with order number: 6869586618, Order date: 2020-07…
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How much point do you need to level up from Apprentice 1 --> 2?The question pretty much say it all. I didn't see any panel to see progress with community level li…
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Problem in adding my rewards?Hi, I tried adding a newly earned reward to my profile but received an error message to wait until … -
Changer numéro ?Retry unavailable Frustration.
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Pending referral bonus says $25 instead of $35?I ported over on July 14th and signed up with my referral. I can see my pending bonus but it says $… -
Credit debit card KohoI want to pay with a credit debit card Koho and they declined my card to pay....first why ? second.…
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Transfering internet accounts to another personHi! I'm leaving Canada and a friend is moving into my apartment. How can I transfer the internet ac…
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Recurring billing issue - anyone else?I have been facing an extra 5 dollars of payment issue because of erroneous sub totalling in my pay…
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How do you get more points to level up?I simply want to know how the points system work. Fizz is awesome but it's the only thing I'm uncer… -
Is it just me? or there is less badges now than a year agoHello community: 1 - I cant say for sure but I feel some of the unlocked badges I had became locked…
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