Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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What are the Locked Upgrades after the 250MB, can any one tell?What are the Locked Upgrades after the 250MB, can any one tell? -
I still haven't got my refund after 3 weeksI transferred my phone from fizz to fido 3 weeks ago and I still haven't received my full refund ye… -
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Why can't I see my plan?When I logged in to my account, i can't see my plan. But I am using Fizz's network, for calls, sms,…
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Refer a friend - max amount?Is there a max number of $25 credits I can earn? What if I signed up two of my family members as re…
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not able to delete payment method?I get a message " not able to delete payment method because it is associated with a active acc…
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How do I unlock more upgrade slots?As written in the title. -
how change name in service agreement?how can I change my my name in service agreement? this is urgent.
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Where is my referal bonuses in 2018?I have quite a few referral bonus sitting in my accounts. Most are pending but 3 are cleared alread… -
Transfer my number to FizzI transferred my number and officially began the new service with Fizz, do I still need to call my …
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Alternate communication to Fizz when Fizz account is hacked ?If my Fizz account is being hacked, How can I notify Fizz ( my password and my email could hav…
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How do i manually make a payment after a failiure?My payment failed, even though I was able to use my credit card to pay for the first month of servi…
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I didn’t receive my sim cardsOrered two sim cards. but didn’t receive any of them. The staus says they are delivered. Can you ex…
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need help reseting voice mail i dont have the pin?i am setting up my phone for the first time it is asking a pin i dont have my pin
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Could you lose a phone number after porting?I ported in my number from viedotron and it failed then it asked me to choose a new number, so i di…
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Is the $25 bonus before tax or after tax?I got a referral, so I have $25 to pay my invoice in future. Here is my question: Is $25 before ta…
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My $25 credit referrals have disappearedFor the ones who have $25 referral credits that have vanished, here is the solution: . From "M… -
Payment question?So I am very confused on the payment that was just taken out. I have a $40 per month plan. I also h…
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Did anyone else lose their referrals? I no longer see my two referrals on the referral page.My Profile -> Referral Bonuses I no longer see my two referrals and I haven't been paid for them… -
How do you cancel sub user account?I cannot cancel my account, went to manage plan but the "unsubscribe" button does not exit
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I can't receive calls?I switched to Fiz almost 7 weeks ago, when I was creating my plan I made a mistake didn't select th…
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Has anyone been charged more than they should?Has anyone been charged more than they should? If yes, how did you fix it? Thanks
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Port out but still be charged for next month?I ported out from Fizz yesterday, the last day of the monthly cycle. However, today I still receive…
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Cancel account Unsubscribe its missingRead the steps but their is no Unsubscribe And their is no bubble So can I cancel my account?
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No-reply Customer Support EmailSo I successfully submitted a complaint, was assigned a ticket, and got a response from an agent, w…
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Can I opt-out of auto-pay and make payments myself?I want to opt-out of auto-pay and pay myself. Like with Chatr, I was paying at the end of the month… -
My questions do not exist anymore. Where are they?Two questions were submitted more than 3 days ago. They no longer appear under "My questions&q…
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payment after late ?i just update the payments info how long is take to payments after late n get my phone work again b…
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Received a Rollover SMS 5 days before my plan ends, why?Hey people, My Payment cycle ends the 7th Jan, today is the 2nd. Received an SMS saying: "You …
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Referrals finally showing up?Finally seeing referrals showing up unlocked. It says $25 DISCOUNT ON YOUR BILL. Hope they specify …
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