Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Where can I see my bills?Where can I see my detailed bill for each month? -
Can I pay with a Bank Transfer?Are there any other forms of payment we can use other than a credit card? -
Can fizz delay my payment? My bank locked my CC because someone frauded my card. Payment is due todaI won't have a new CC until 2 weeks from now. I have no other visa to pay now. How can I deal with …
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Can i pause my plan due to covid-19?As I cannot exit my house for the next month, I won't need my phone and will not use it. I don't ev…
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change the date of the pre-autorised paymentI want to change my pre authorities payment date for my internet and cell phone.
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Temporally switching plans, but my current plan has some discounts appliedDue to the COVID-19, I need to WFH until August, thus a faster internet speed is necessary. But whe…
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Will i get charge if I answer Long distance call in my canada wide plan?answer Long distance call in my canada wide plan? 2nd question is there an option to talk to a live…
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Why is my add-on not activated even though my payment has been made 3 times?Why is my add-on not activated even though my payment has been made 3 times and deducted from my cr…
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Payment and trial ?First question, there any way to top up without a credit card as I don't have one. Is there any way…
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Cant find make a payment button?I updated my payment method, the card I put in has sufficient funds now but my internet is offline,…
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Where do you see if you received the Referral bonus?Me and my friend paid 2 months together... I'm nearly at my 3rd month -
If with lost our job and cant pay on due date what can i do i?I lost my contract because of covid19 and cant pay until the help of government arrive is there a w…
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My friend referal did not give me anything...Hey, ive refered a friend and Fizz has been telling me that I need to wait the next month. But I mu…
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My message here several hours ago don't show anymore?It was about changing my credit card number. I finally fixed my problem and I want to tell people t… -
Can I upgrade my internet speed but without loosing my cheaper rate as I was a test user at the begiI was with Fizz from the beginning when they were building their network. Going through all their u…
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What's the reason of my phone number can not be reached by oversea phone numbers?When my family number oversea dialed my phone number, the voice mentioned my number isn't in servi…
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Invoicing after cancelling a plan?I cancelled my plan the last March 13 before my due date (March 18). However, I received a new cha…
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Where is my Dinosaur badge?Like many other threads, my Dinosaur badge is missing. Can't seem to find any way to contact suppor… -
Additional method of payment blocked?Can you reset my payment method limit cap? My credit card expired and I got a new one, but I am una…
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1$ Rebate is in Pending Removal state and was never applied to my invoiceI have a $1 rebate stuck in Pending Removal state and was never applied to my invoice, please fix t…
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What are the advantages of adding another member/number to ones account?Is there a discount or any benefits to having two numbers/members on one account, or would two sepa… -
Anyone getting their credit card locked up because of many fizz charges?I get six changes from Fizz each month within a day and it looks like fraud so my account gets lock…
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Is there any support for small businesses/solopreneaurs affected by covid19? I've had to shut down mBased on the recommendations of government and local health authorities, we had to close studio thi…
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Why is my service Not working even when my bill payments have been met?I paid my bill and I’ve received an email confirmation and my account updated me that the payment w…
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Change been done before Home Internet being installed?Hi Fizz! I did the request to install the home internet in March 11th. I scheduled to install Match…
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