Most Recent Discussions
Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How do I know if my number succesfuly transferHow do I reactivate my account with the same phone number? -
Any tips/tricks on leveling up your Fizz profile?Feel free to share your tips for anyone who may come across this. Personally, I've noticed that ref… -
I have triéd over and over again to confirm my cancellatoon, Where do i go to confirm it wss donendWhere do i confirm my cancellstion, 28336206
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Why was my referral bonus not applied?Hey guys, I received an email confirming it had been two months since I started using Fizz Internet…
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Pas d internet?Je n ai pas d internet depuis le 17 mai, pourquoi?
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Why am I being charged 50,59$?There's a 50,59$ fee that's been charged on my credit card as well as the 40,24$ that I pay for my …
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Modem Return?Hi, Canada-Post confirmed that my modem has arrived at Fizz, but I received a warning from Fizz aft…
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Let’s gain some points together!If we like and reply to comments we get points right, so if someone replies to this comment and I h… -
do i have to contact the CRTC concerning this issue or what?i dont understand why i bought a phone but it is locked with fizz. there is no way to call them or …
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There’s no save button to save changes made to my profile on my account what should I do?There’s no save button to save changes made to my profile on my account what should I do?
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My credit card was stolen, how can I let you know?My credit card has been stolen and then cancelled. It is time for my monthly payment but I have no…
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Cannot access rollover data?I apparently have 988.64mb rollover that expires in 38 days. I had thought I'd already gone through…
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SIM card delivery ?I have not received my SIM card it has been almost over 10 days. It is supposed to have express shi…
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Change credit card for paymentI can’t add a credit card for future payments
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how to reach level 5?how long did it take you to reach level 5 and what are the steps to it? i noticed i reached previou… -
International calls to FranceHi, I remember there was a much better deals on international calls from Canada to France, somethi…
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Unable to change home internet plan?I am trying to change my home internet plan but every time it says “unable to make change until the…
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Make my monthly paymentHi, I update my payment method information has the previous one didn't go through. But I cannot fin…
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AccommodationHi, I only used Fizz for 7 days. Is it possible to have an accommodation for the rest of the month …
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Can I get referral bonus adding a line to the same account?I've ported the first of multiple lines from Videotron to Fizz. In order to get the referral bonus…
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What is the point of linking up my Steam/Twitch login to Fizz?Is there an advantage to doing this? I look under 'My profile', and there it is, an option to do th…
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Why was my referral bonus cancelled?My friend got a SIM card with FIZZ and used my referral code. The 35$ were in pending and today whe…
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why expensive nowwhen I joined fizz anout 10 month ago , every plan was about 10 dollars cheaper then now , and I a…
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Account closureHi, Could you please let me know how to process the payment of the owed amount as I am leaving your…
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What is the best way to earn points?What are some easy ways of making point to quickly get to level 3?
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