How do I activate badges that I have earned but have not been unlocked?

Matthew H. #23121

I have been with Fizz for over 6 months but my dinosaur badge for 6 months has not been unlocked. I have also bought add-on's on several occasions and my buy an ad-on badge is not unlocked as well. Can someone help me? thanks

MichelP

Matthew,
You need to contact the Fizz support service to get this badge of dinosaure.
This is the only way to receive it.
Most of the badges of Fizz are not allowed automatically in our account.
We must ask for them.
Please, contact the Fizz support by chat between 8h00 to 21h00, each day).:
https://fizz.ca/en/contact-us

Mike

This is a known problem, contact Fizz in order to unlock it

Whizz

Hello Matthew,
I have checked your account and I can see you've contacted our support department and they've managed to provide you a solution related to your situation.
If you encounter anything else suspicious, don't hesitate to contact us by chat following the FAQ https://fizz.ca/en/contact-us.
Have a nice day!
Nicolae Bogdan

Olivier R. #3666

Just wait please