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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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How do I gift data?How do I gift data? -
I give data. Fizz gifts food?In the spirit of Fizz giving food. I will gift 500mb of data to the first 5 people who PM me with t… -
I got hacked, somebody change my plan. I cannot receive or make a call.e!?dear fizz team. somebody change my plan from 6GB internet to 1GB with no call. I think I got hacked…
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Why was I billed 2 days before bill was due?My bill is due on the 9th over every month but I recieved a payment failed notice on the 7th and to…
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Why are upgrades not activating (Still show "Pending activation" after 2 months)?- Last February, I added 2 upgrades to my home internet: --- $2 rebate upgrade --- $1 rebate upgrad…
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How to reconect?how do I pay my bill
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I referred a friend and I didn’t get my discount?So I wanted to know about my award the person I got to join Fizz
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Payment issue?Hi I have some issue with the payment for this month. Can you please take next week? And don't dis…
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payment date ?Is it possible to pay my monthly bill before the due date?
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Where can I see my bills?Where can I see my detailed bill for each month?
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Can I pay with a Bank Transfer?Are there any other forms of payment we can use other than a credit card? -
Can fizz delay my payment? My bank locked my CC because someone frauded my card. Payment is due todaI won't have a new CC until 2 weeks from now. I have no other visa to pay now. How can I deal with …
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Can i pause my plan due to covid-19?As I cannot exit my house for the next month, I won't need my phone and will not use it. I don't ev…
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change the date of the pre-autorised paymentI want to change my pre authorities payment date for my internet and cell phone.
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Temporally switching plans, but my current plan has some discounts appliedDue to the COVID-19, I need to WFH until August, thus a faster internet speed is necessary. But whe…
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Will i get charge if I answer Long distance call in my canada wide plan?answer Long distance call in my canada wide plan? 2nd question is there an option to talk to a live…
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Why is my add-on not activated even though my payment has been made 3 times?Why is my add-on not activated even though my payment has been made 3 times and deducted from my cr…
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Payment and trial ?First question, there any way to top up without a credit card as I don't have one. Is there any way…
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Cant find make a payment button?I updated my payment method, the card I put in has sufficient funds now but my internet is offline,…
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Where do you see if you received the Referral bonus?Me and my friend paid 2 months together... I'm nearly at my 3rd month -
If with lost our job and cant pay on due date what can i do i?I lost my contract because of covid19 and cant pay until the help of government arrive is there a w…
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My friend referal did not give me anything...Hey, ive refered a friend and Fizz has been telling me that I need to wait the next month. But I mu…
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My message here several hours ago don't show anymore?It was about changing my credit card number. I finally fixed my problem and I want to tell people t… -
Can I upgrade my internet speed but without loosing my cheaper rate as I was a test user at the begiI was with Fizz from the beginning when they were building their network. Going through all their u…
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What's the reason of my phone number can not be reached by oversea phone numbers?When my family number oversea dialed my phone number, the voice mentioned my number isn't in servi…
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