Most Recent Discussions
About my account
Anything and everything about your Fizz account: settings, the My Rewards program, referral bonuses, etc.
Discussion List
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Will i be charged immediately if i upgrade my plan ?i don't want to get charged twice for a service i don't use no more
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Expiration after ordering a sim card?I recently ordered my sim card and it is arriving tomorrow. When it arrives, do I need to activate …
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Never asked for referral code...?I got my SIM card today and activated it, was never asked for a referral code and never saw a field…
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no confirmation email after sim card activationI activated my sim card, but I didn´t receive any confirmation email. I can´t use the sim card. My …
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How get my paid SIM card delivered?I received a delivered notice with wrong tracking number and validated by post office. Because i pa…
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why can't find my orders? since I just apply a new SIM card, but can't find any information in my acwhy can't find my orders? since I just apply a new SIM card, but can't find any information in my a…
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Change the Name of Internet account to my wife's nameMy wife and I are both Fizz user and locate at the same address. I had internet and phone plan unde…
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cannot gift dataI got the error message when gifting data to someone else: _shortcode.SOURCE_PRODUCT_IS_NOT_FOUND D…
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point usage?What can i use my points for??
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Why is Fizz now displaying the first and last names of anyone who hasn't chosen a user name?I was under the impression that it was first name and last initial only, but suddenly I can see the…
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Payment Failed - What went wrong?Hi, I received an email and text this morning from Fizz claiming that my payment failed for this mo…
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Referral bonus after 2nd month paymentI just got a referral bonus of 25$ after paying my 2nd monthly bill. However, when I canceled my mo…
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Is there a way to see my credit referral balance?I can see my referrals under > My Profile > Referral Bonus. A portion of this reward has alr…
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Why overcharged me once for 50 dollar ?Last month, Fizz reminded me that my phone number failed to transform from another phone company, …
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How to access my account online?I lost access to my account online and cannot re-initialize my SIM card as my account exists.
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Why im not able to send gift? Even for a fizz member. I get a message saying cannot be found ,Im trying to send gift for a fizz member whom i already have him on my contact. But when im getting…
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My payment method got declined?My payment just got declined, but my credit card isn't expired... I don't know what to do and I hav…
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Is it free calling and texto after 17h00 like others do ?Is it included to receive and send texto after 17h00 unlimited ? im asking because now with my actu…
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Are certain type(s) of credit cards being rejected?Oh no. It looks like people are still encountering payment problems with Fizz. I have a paym…
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Payment not working on Tangerine Credit CardThe payment bounced and I checked with my credit card company and I have more then enough room on t…
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account managementhaving two phone numbers, how may I combine them into one account?
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did not receive activation email now im locked out?i created a new account ordered my sim but did not receive a confirm email, now my account is locke…
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Why am i not receiving the email confirmation to my account?I just registered on fizz and i saw a banner pops and says email confirmation will be sent to u but…
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Can i use very old mobile phone ? i have a nokia flip phoneI am presently running on koodo mobile with a old nokia can i continue to use this old phone what i…
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not be able to see service agreementI am trying to print my receipts and my service agreement (i found how to print my receipts) but my…
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Can I get a receipt on mail?I am wondering how to get a receipt
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Anyone missing pending referral? I am missing one.I signed up on Sunday March 10, 2019 with my friend's referral code and now its no longer pending o…
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Comment me plaindreMon paiement a été effectué mais après 2 jours, aucun service de téléphone
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How much points do we get by paying our bill each month?Hi everyone, I recently joined fizz 3 days ago and trying to level seems a bit tedious, so I wanted…
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will i receive the instruction for my sim card on email or by the post ?i wonder if I will receive my sim card info in the post office or by the email ?
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