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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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I cannot register any contact. There is always an error. Could you please check my account?I cannot register any contact even using a cellphone number or an email address. It has been like t… -
I cannot replace my card in the payment methodI need to replace the card with another one but 1) If I try to just add a new one I get "reach…
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Locked account for no reason?Like the title says, this morning I tried to login to my account and I was notified that my account… -
I don't see internet plan under my plans. Anybody knows where I need to look?I don't see internet plan under my plans. Only mobile plans. Anybody knows where I need to look?
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Transfert de ma ligneJe voudrais transferer une de mes lignes à une autre personne qui veut utiliser fizz. Quel est la p…
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How to Get a refund on Fizz when i am still in 15 days trial ?I will leave Fizz next monday at evening to go with Bell because i don't get network data on my new… -
Pourquoi est-ce que mon mode de paiement expire le mois prochain?J'ai reçu des messages de fizz me disant que mon mode de paiement allait expirer ce qui est arrivé …
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Will we eventually get reward points for paying the monthly bill?I think fizz could reward people by giving them points for paying their monthly bill since not ever… -
A Plans info connection?I was in Plattsburgh N.Y. and I didn't have any connection even in Canada beside the border no conn…
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account frozen?i update my credit card information and pay the fees,but my account still be frozen since 2 days.
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You guys billed me for 3 phones installed of 2Can I get a refound?
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In this community forum, do we receive any points for Best Answer?I see others have posted about earning these points (which are based off of Fizz's information?) *… -
Why are upgrades not being deducted from invoice?Upgrades not being deducted from invoice see image, I have free voicemail but they still charge me … -
payment methodI tried to add a new credit card. but it is said I have reached the max number of credit cards on m…
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How can I contact someone who can fix my issue blocking me from adding a payment method?So first, my card was deleted from the account out of nowhere, the one that had worked fine for the…
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Chat window, can't find it. where is it?I've logged in and clicked the solution hub, there isn't a chat window on the bottom. I looked for …
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Removal from the commercial list ?Hello, The contract of Fizz states: 6. to engage in commercial or philanthropic prospecting by inc…
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why is Fizz showing people's full names in the community hub?Today, I realized community hub changed a bit. I can see people's full names. Mine too. I do not li… -
Solde portefeuillePourquoi le solde de mon portefeuille est à 0 sachant que je n'ai pas utilisé la totalité de mon aj…
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I cancel my line in 7 th of may and now i found that you withdraw the amount of the plan from my accwhy you withdraw money after i cancel my line
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is there an application for fizz mobile??will there be an application to see your mobile usage like your data or text?
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Why does fizz always want me to update my payment method ?I used a different card and it seemed to work even though i know the other card works just fine. an…
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When register a new account, it shows "You have reached the maximum number of credit cards allowed oWhen register a new account, it shows "You have reached the maximum number of credit cards all…
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Wanna chat with a agentI can't find the chat bubble
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Donner du data ?Le bouton donne sous mon data est pas utilisable, j aimerais donne du data à un de mes contact Je l…
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You have reached the maximum number of MEMBERS allowed on an account ?!?Can't add, remove, transfer or do anything with my plans because I get this error every time. How d…
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Problème lors d'ajout d'une carte de paiementLorsque j'essais d'ajouter une nouvelle carte de paiement, un message indique: Trop de carte relier…
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Did everyone receive a $2 rebate upgrade for internet?I noticed it in my account but I don't have internet. Is this a perk of some kind? -
why I was charged after one month I cancelled the service?i cancelled the service on in Apr , but why I was charged again on May 15??
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Where to change my home address for Fizz mobile?I can't seem to find where to change my address in the control panel for fizz mobile. Can somebody …
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