I only have on payment method buy it says it is full and I can not add anymore?

Jun L. #21385
Jun L. #21385 Posts: 1 ✭✭
in Your Fizz Account
My payment method is expired. I have tried to add a new one, but it just says it is invalid. when I try to add a different card, it tells me payment method full.

Answers

  • Qulbut
    Qulbut Posts: 3,914 ✭✭
    The reset can be done only from the customer service, therefore, you need to contact them in order to solve your problem.

    CHAT
    Go to this page  https://fizz.ca/en/contact-us, if you are not connect login
    The business hours: every day from 8 a.m. to 9 p.m. (EST).
    Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
     
    FACEBOOK
    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
     P
    CONTACT FORM
    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.
This discussion has been closed.

Categories