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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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Remplace credit card, can't erase subsequent.. plzCant delete previous card.. says its attached to active plan, already added new card. Thanks for yo… -
why activation sim is pending?after i finish activation of my delivered sim (activation is pending ) has been shown on my accoun…
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How do you earn points towards the "my reward program"?I know that you can ask questions to earn points but is there another way to earn them? I know badg…
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Close to one week of activation pending?What’s wrong with the technical team that require close to one week to solve my problem?
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What are the 1$ and 2$ perks?What are the 1$ and 2$ perks? Are they monthly discounts on your phone bills?
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Updating payment card?Can someone please explain how I can get to the Chat bubble mentioned in Contact Us? I seem to be i…
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Referral codescan I use fizz referral codes on adding multiple family members to my account? Or can I make separa…
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how to access my previous Bills ?how can i check my previous bills for my fizz account
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Did you think Fizz will offer TV?Did you think Fizz will offer TV like Vidéotron?
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I have been charged And I cancel my appointment ?I have been charged and chancel my appointment month before why ?
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How and where can I claim the dinosaur badges for 1 and 6 months (I joined fizz in September of 2019Ive been with Fizz since September of 2019 but i didn't get my dinosaur badges for 1 and 6 mon…
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How many kudos can I get?Is there a limit of Kudos I can get? Also, can you guys give me kudos to this post ? ;) -
update credit cardI received an email saying my credit will expire soon.But actually I added a new card there a few …
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Payment method change?I'm not able to change my credit card to another card?
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Why am I unable to add a new payment method?I am currently getting an error when trying to add a new credit card to my account. It says that I … -
Need help?With the pandemic. Is it possible to have a grace period of 5 days for the payment ? I am really in…
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Fizz chat not working alternatives ?is there an alternative to fizz chat that's not twitter? Id really not want to make an account
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i can reset my password for my online account, but cannot login with it?I've had to reset my password, but i can't login to my online account. once i've res…
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I can't contact supportI'm not able to modify or add a new credit card(because my card was hack, and I got a new one)…
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Can I change plan receiving the referral bonus?I have both cell and internet plans. I have seen this option in our account settings: "Pla… -
If I change a plan without data, can I use my unused data and perks in the next cycle?My actual plan with 1 Go data. I want to change the plan without data. I wonder if I can use the un…
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The technician never turned up to install Modem/RouterI had a date for my new Fizz account modem to be installed and the technician never showed up. How…
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why was i billed for a month before my service was installed?my instalation of service was today 05-02-20. When I signed up one month ago, why was i billed for …
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bank account ?pls can someone help me in solving a small problem ? how can i change the recent payments from my r…
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Can someone finally answer the chat?Can someone finally answer the chat? I have been waiting for an hour without response for a persona…
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