2 phone numbers with the same account. Can only access for one phone number

Youssef L. #18587

Hi
I registered my daughter first under my name and when I registered myself It was done under the same email address. The result is that everytime I log in to my account I can only see the profile and account information of my daughter. Is there a way to have the account information for me and my daughter. Thanks.

Mike

No, the account is only one under one name

MichelP

Youssef,
No, The account has only one name.

sman

You cannot sorry one account one name multiple plans

Olga P. #15146

Unfortunately but no, nothing to do. One account- one name.

Elaine_L

Consider adding your daughter as a user. You'll find the pros and cons here. https://fizz.ca/en/faq/how-do-i-add-user-to-plan

Mo A.

@Youssef,
You should see your number and the one of your daughter under the same email account.
If you see only the number of your daughter, I suggest you chat with customer service
Regards
Mo

Beter

You will have to contact the support for that.
They have to separate you two accounts.

Yelena

You have the option to create a second account for yourself.

Olivier R. #3666

No one account one name

Evanexxus

IN your network setting, go on SIM, and choice wicth one get sms, phone and use mobile

redhead

Mike has the best answer; time to select his reply as "best answer" and close this discussion.