Error :you cant add a credit card to the account you have reached the limit. Why does it says that?
Nassim M. #18056 Posts: 3
I cannot add my new card to the account its says error etc and now my monthly plan is blocked
I am very sorry for the inconvenience. Can you please tell us what the error message is saying?
It would be a lot easier for us if you contact us directly by chat, this way we will be able to help you in real time and find a solution asap. Here you can find how you can do that: https://fizz.ca/en/contact-us .
Thank you for your understanding.
Have a good day!
Just follow the instructions Whizz Bogdan provided to you.7
Yes, you are right, but sometimes before you recieve this error, there are others, like: "there is an error regarding your billing address" , "there is something wrong regqrding your CVV number".
If you have several attempts to enter the payment method with wrong information, in the end you will receive the error regarding the limit.
This was what I wanted to know in the first place. I apologize not making myself clear.
Have a good one!
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