First payment

Pietro T.

Is it normal that I already payed the first payment before they came and install .. for example I have an installation in May but payed now ..?

Mike

Yes it is normal, the amount is taken right away, but the billing cycle will start when the modem is delivered and the cable installed (if needed to be installed) and tested

 

For your Home Internet service:

The date on which you receive your Fizz Wi-Fi modem is the anniversary date for your Home Internet plan, and this date marks the start of your payment cycle each month.

 

 

source: https://fizz.ca/en/faq/how-do-payment-cycles-work

Fling

 

Your first monthly payment will be charged to your credit card the day you subscribe.4 Your monthly payment cycle, however, will start with the delivery of your Fizz Wi-Fi modem.

Thanks to pre-authorized payments, you’ll always know exactly how much your Home Internet plan will cost for the upcoming month. The amount will be automatically billed to your credit card every month, 24 hours before the date that you received your Fizz Wi-Fi modem.

https://fizz.ca/en/internet/how-it-works