Paiement date?

Sidney C.

It’s the second or 3th month you take my paiement 1 day ahead of the « suppose to be » date, at the beggining everything was okay it was at the right date but now you take it 1 day ahead and a pay credit fees cuz I didnt transfert the money

Fling

How many days lasts a payment cycle?

Payment cycles are monthly, but their duration varies based on the number of days in each month. What’s important to remember is the anniversary date of your plan.

For example, if you activated your SIM card or received your Wi-Fi modem on April 5, the anniversary date for your plan is the 5th, and your next payment cycle will start on May 5, and then June 5, and so on. If your plan is activated on the 31st of a month, it is important to note that your payment cycles will start on the last day of each month, whether it’s the 30, 31 (or even 28 in the case of the month of February).

When is the payment for my next payment cycle taken?

 

Your plan is renewed at noon the day before the anniversary date of your payment cycle. If your next cycle starts May 5, payment for that cycle will be taken on May 4 at noon.

https://fizz.ca/en/faq/how-do-payment-cycles-work

Pascal L. 40582

It may have changed for Feb

Olga P. #15146

The payment is taken 1 day before your anniversary day. The problem with February is that it have 29 days this year and tha payment was taken on February 28.

Yelena

We are users here like yourself. You should contact the support for this issue.
You can also add funds ahead if you already know that problem.

MichelP

Sidney,
Normally, your normal payment by credit card is done 1 day before the end your billing cycle.
If you need more information,
Please contact the Fizz support by chat.
This service is available from 8h00 to 21h00, each day.
https://fizz.ca/en/contact-us

sman

Hi Sidney, Fling explained everything