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Your Fizz Account
Anything and everything about your Fizz account: settings, the My Rewards loyalty program, referral bonuses, etc.
Discussion List
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"Your account plan is not allowed to connect this call"?Hello there, It's the first time I attempt to call a number. I tried several times, they said: &quo… -
Credit Card Charged before I receive my modemHi, ordered my internet early Feb. Since I like to plan things ahead, I schedule for installation f…
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Maximum number of credit cards reached errorGetting the above error when I tried to add a new credit card for the regular payment.
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Easiest way to get points and level up?What is the easiest way to win points and to level up ?
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Link internet accont?Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an… -
Did I get RebateHello. I was having dropped calls for several days and was told I would get a rebate for the probl…
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i need to talk to someone on the phone?this is ridiculous
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I've scheduled the drop off date with the tech, but I forgot to put my apartment number, how do I chI've scheduled the drop off date with the tech, but I forgot to put my apartment number, how do I c…
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Why are you not transferring my number to other networks?Why are you not transferring my number to other network?
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cancell all transactions?Discontinue, all activities, concerning my account. I'm a disabled person who needs, around the clo…
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How do you move up? I’ve been at 1/5 Apprentice for a month and somewhat active.Cant seem to move up from 1/5 Apprentice. I answer question, give and have received kudos. -
Gifting Perks if no phone plan?Is there a way to gift Data perks to someone that has a phone plan if I don't have a phone plan? so… -
I have 1 Go to give away! Who wants it?I will communicate with the person who’s answer convinces me of the need.
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"Change your avatar" is now "Profile settings"So, it took a little longer but the change is done. Thanks! -
My payment failed and I don't know why?My payment failed and I don't know why? My credit card is valid and not expired.
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Let’s say your best friend needed 29 points to level up before their next billing cycle. What wouldAsking for a friend. Just curious. -
Clients référésJ'ai été reférée par une amie et j'avais lue que moi et elle devions avoir une récompense et deplus…
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Some functions in Fizz "Manage plan" does not work with chrome 80.0.3987.87It looks like some functions in Fizz "Manage Plan" (like Addon, Travel, Adjust plan) do…
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Referral section in my account changed its design- what does the date mean?It looks like they changed the referrals page in the my account section. Am I the only one seeing t…
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Question about rewards removal- before or after the billing?So I got 2$ off as a bonus this month, but only have one slot. I had 1$ off in my existing slot, an…
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How long did it take you to reach level 3 ?Level 3 at 4500 points is significant because it unlocks the second upgrade slot. It is also attain… -
Deadline for adding upgrades?What is the deadline for adding an upgrade for it to take effect on the next billing cycle?
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Welcome to level 0. Disappearing level and points?Does anyone else see this glitch in their account? I'm new to Fizz, but not that new! …
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switched from Rogers to Fizz ?went from rogers to fizz ... and so far no regret . speeds or about the same and call quality is g…
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What does BB_REJECTED_ORDER_PARENT signify in the Account communication preferences settings in My PWhen viewing `Account communication preferences` under `Settings` in `My Profile`, the 3rd toggle s…
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