What's the reason of my phone number can not be reached by oversea phone numbers?

When my family number oversea dialed my phone number, the voice mentioned my number isn't in service.

Answers

  • Mike
    Mike Posts: 21,682 ✭✭
    Very strange if your phone is working correctly when the calls are made locally you must contact the support to debug this issue with them.

    Try with this instructions, I tried now and I was able to have the chat bubble.
    .
    - Go to this page https://fizz.ca/en/faq/i-cant-receive-any-calls-on-my-phone, if you are not connect login
    - The business hours: every day from 8 a.m. to 9 p.m. (EST).
    - Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
    .
    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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