i need help?

Teh-Hsiu Y. #18466
Teh-Hsiu Y. #18466 Posts: 4 ✭✭
in Your Fizz Account
wrong order the title!

Answers

  • Mike
    Mike Posts: 21,560 ✭✭

    Can you elaborate?

    Or contact the support here we are users

    To contact the support you need to go to this page https://fizz.ca/en/contact-us, Fizz push you to find your solution, therefore, you need to search in the solution hub to your solution and only after 10 seconds that you are in a solution page Fizz will give you the chat bubble.

    CHAT

    • Go to this page https://fizz.ca/en/contact-us, if you are not connect login
    • The business hours: every day from 8 a.m. to 9 p.m. (EST).
    • Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

    FACEBOOK

    Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)

    CONTACT FORM

    You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.

  • Mo A.
    Mo A. Posts: 234 ✭✭
    Could you explain more, what is wrong
    Regards
    Mo
  • MichelP
    MichelP Posts: 8,731 ✭✭
    If you need help,
    Please, contact the Fizz support by chat.
    The chat on line is available from 8h00 to 21h00. each day.
    The adress is;
    https://fizz.ca/en/contact-us
  • SW_Sk8
    SW_Sk8 Posts: 95 ✭✭
    What seems to be the issue.
  • Felix D. #15236
    Felix D. #15236 Posts: 88 ✭✭
    Can you rephrase your question please, I'm not sure I understand.
  • Pascal L. 40582
    Pascal L. 40582 Posts: 649 ✭✭

    We don't understand your problem. Maybe you can translate to english using Google Translate https://translate.google.com/

    我们不了解您的问题。 也许您可以使用Google翻译https://translate.google.com/将其翻译成英文

  • Flo_B
    Flo_B Posts: 151 ✭✭
    very simple.
  • jeffstp
    jeffstp Posts: 81 ✭✭
    What a guy can do to have more points
  • Diane B. #16450
    Diane B. #16450 Posts: 26 ✭✭
    ok, you got help!
  • Olga P. #15146
    Olga P. #15146 Posts: 719 ✭✭
    @jeffstp ohhh maybe!
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