Can two people have individual accounts even if they live at the same address?
Arnaud H. #21295
Posts: 3 ✭✭
I have an account for internet at my place. My friend who lives with me wants to get Fizz for her mobile plan. Can we have two individual accounts even if we live at the same address? Can I refer my friend to benefit from the referral bonus?
Thanks!
Thanks!
11
Answers
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I believe that Fizz changed their policy and it is not possible anymore7
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You can always try.7
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Aks the question to the support
CHAT
Go to this page , https://fizz.ca/en/contact-us, if you are not connect login
The business hours: every day from 8 a.m. to 9 p.m. (EST).
Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
FACEBOOK
Your can also send a message via facebook messanger https://facebook.com/fizzca and click send a message (this is a bit slower)
P
CONTACT FORM
You can also fill a contact form from your account Once logged in, from the account panel go to My Profile → Contact Form (the subject are limited) and fill out the form and someone will email you back.6 -
5
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Hi Arnaud,
Has your friend/roommate tried to create a new account?
If there is a problem, your friend can contact Fizz support as suggested by others.
Perhaps your friend can use his/her parent's address for mobile plan if needed.7
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