How to activate Dinosaur badges, been with Fizz for over 12 months?

6 months and 12 months Dinosaur badges should be on my profile, they aren’t. What should I do?
Thank you in advance dear community helpers.


  • redhead
    redhead Brossard, QuébecPosts: 795
    Same thing happened to me. Contacted Fizz via Facebook Messenger, they opened a ticket, and I got my Dinosaur badge.
    Now it is time to select a "Best Answer" to close this discussion.
  • lsabelle
    lsabelle Posts: 710

    - Sunday is when you buy an addon
    - Tourist is when you buy a travel addon
  • Whizz
    Whizz Posts: 16,010
    Hello Isabelle,
    I checked your account and I see that you've already chatted with one of my colleagues. A ticket has been opened for this issue and our technicians are currently working to resolve it in the shortest time possible. Once we'll have an answer from them, we'll notify you immediately via the email associated with your account.
    Have a good one and stay safe!
This discussion has been closed.