When are points from Community hub added to my account?

Andrej

When I received points on a Community hub in the past (answering questions, giving kudos etc) I saw them immediately in my account. It's no longer the case? For 2 days I have the same amount of points without any change even though I received several points here. What's funny I need only 59 points to reach a new level and I am stuck with the same total and no points have been added whatsoever. What's going on?

Carlos H. #21353

You have to be active in this center

Mike

Hi Andrej
It is over 10 days that our points do not increase.
Multiple users already reported the bug to the support.

Takion

it looks like a bug in their system

MichelP

Andrej,
Sorry,
it's seem to be a bug from their system.

Fizzy

Hi Andrej

Fizz is aware of the issue. Their technical team is still working to have the situation corrected.

Here is a similar post (from the French forum) and you can see Whizz's reply.
https://communaute.fizz.ca/questions/2312802-points-ajoute-compte

Once the problem is fixed, you will see the points added to your account.