inactive mobile plan?

Hossein K. #24314

how can i inactive my mobile plan' i don't need it any more' i'm going to close my fizz account

Mike

Fizz do not allow to pause your plan, you can reduce it or unsubscribe.

This is the guide:
https://fizz.ca/en/faq/unsubscribe

If you do not want to keep the number
Log into your Fizz account to do it yourself:
1- Go to My plans in your Fizz account.
2- Select the plan you wish to close.
3- Click on Manage.
4- Select Unsubscribe to begin the process.
5- Select the credit card to which you will transfer any remaining funds in your Wallet.

If you want to keep the number, you need to transfer to a new provider.

On the guide you will find all the informations

Keep the SIM you can reused it, or you can gift it to someone

MichelP

Hossein,
Sorry,
You cannot pause your Fizz plan for a certain period..
You can reduce it at minimum or unsubscribe.
To unsubscribe:
First, connect you to your Fizz account.
Click on: My plan
Click on: Manage my plan.
Click on: Unsubscribe
And click to save change.

sokarina

You cannot pause it. If you want to cancel your account you will have access under my plan.

Stanley M.

Pausing is not an option you could reduce the plan though. If you want to close it it's under my plan, manage my plan and then unsubscribe

Alexandre P. 40143

You can just unsubscribe